Customer Satisfaction Survey - Job Network

 
To improve services, we would like your comments about your experience with the Work Activity.
1. Which Work Activity site do you currently attend?
2. How many days have you been in the program thus far?
3. Have you been enrolled before?
4. Location -
Please check off the scale you agree with in regards to the below questions.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
The building and classrooms are clean.
The office is easy for me to reach.
I have enough work space to complete assignments.
5. Communication -
Please check off the scale you agree with in regards to the below questions.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
I know who is my Case Manager.
I know who is my Job Developer.
Staff are responsive to my questions.
I know who to contact if I have an issue with staff or the services.
The staff are professional and polite.
I am treated with dignity and respect.
6. Quality of Services -
Please check off the scale you agree with in regards to the below questions.
Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
The Work Activity helps to address my family's needs.
I am informed of different resources available in the community.
I believe the services provided will lead me to employment.
Overall, my experience is satisfactory.
7. Do you have a complaint or concern about the Work Activity that you would like to discuss?
8. If Yes, complete the following:
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