Customer Satisfaction Survey
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How Are We Doing?
We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)
1
. Please rate the following aspects of our work.
Excellent
Good
Adequate
Poor
Unacceptable
N/A
Understanding your public health needs
*
Please rate the following aspects of our work. Understanding your public health needs Excellent
Understanding your public health needs Good
Understanding your public health needs Adequate
Understanding your public health needs Poor
Understanding your public health needs Unacceptable
Understanding your public health needs N/A
Communicating clearly and effectively
Communicating clearly and effectively Excellent
Communicating clearly and effectively Good
Communicating clearly and effectively Adequate
Communicating clearly and effectively Poor
Communicating clearly and effectively Unacceptable
Communicating clearly and effectively N/A
Keeping you informed of public health topics
Keeping you informed of public health topics Excellent
Keeping you informed of public health topics Good
Keeping you informed of public health topics Adequate
Keeping you informed of public health topics Poor
Keeping you informed of public health topics Unacceptable
Keeping you informed of public health topics N/A
Working with your schedule
Working with your schedule Excellent
Working with your schedule Good
Working with your schedule Adequate
Working with your schedule Poor
Working with your schedule Unacceptable
Working with your schedule N/A
Providing value for money
Providing value for money Excellent
Providing value for money Good
Providing value for money Adequate
Providing value for money Poor
Providing value for money Unacceptable
Providing value for money N/A
Responding promptly to problems
Responding promptly to problems Excellent
Responding promptly to problems Good
Responding promptly to problems Adequate
Responding promptly to problems Poor
Responding promptly to problems Unacceptable
Responding promptly to problems N/A
Meeting your overall public health needs
Meeting your overall public health needs Excellent
Meeting your overall public health needs Good
Meeting your overall public health needs Adequate
Meeting your overall public health needs Poor
Meeting your overall public health needs Unacceptable
Meeting your overall public health needs N/A
2
. Overall, how do you rate the quality of products and services we provide?
Overall, how do you rate the quality of products and services we provide?
Excellent
Good
Adequate
Poor
Unacceptable
3
. What level of confidence do you have in us to deliver the products and services that you require?
What level of confidence do you have in us to deliver the products and services that you require?
Complete
A lot
Some
Little
None
4
. Overall, is our performance ...
Overall, is our performance ...
Getting much better?
Getting better?
Staying at about the same level?
Getting worse?
Getting much worse?
5
. Based on our performance, how likely is it that you will use us in the future?
Based on our performance, how likely is it that you will use us in the future?
Certain
Very likely
Somewhat likely
Unlikely
Very unlikely
6
. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.
If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.
7
. Which public health services have you utilized from the Greene County Combined Health District?
Ever Used
BCMH
*
Which public health services have you utilized from the Greene County Combined Health District? BCMH Ever Used
Bioterrorism
Bioterrorism Ever Used
Blood Pressure Screenings
Blood Pressure Screenings Ever Used
Cancer
Cancer Ever Used
Chronic Disease
Chronic Disease Ever Used
Communicable Disease
Communicable Disease Ever Used
Dental Clinic
Dental Clinic Ever Used
Epidemiology
Epidemiology Ever Used
Fitness Coalition
Fitness Coalition Ever Used
Flu Clinic
Flu Clinic Ever Used
Food Operation
Food Operation Ever Used
Foodborne Outbreaks
Foodborne Outbreaks Ever Used
Health Education
Health Education Ever Used
HIV AIDS
HIV AIDS Ever Used
Housing
Housing Ever Used
Immunizations
Immunizations Ever Used
Jail and Detention Center Inspections
Jail and Detention Center Inspections Ever Used
Manufactured Home Parks
Manufactured Home Parks Ever Used
Medical Reserve Corps
Medical Reserve Corps Ever Used
Mosquito Control
Mosquito Control Ever Used
Newborn Home Visits
Newborn Home Visits Ever Used
Nuisance Abatement & Demolition
Nuisance Abatement & Demolition Ever Used
Plumbing Inspection
Plumbing Inspection Ever Used
Policy
Policy Ever Used
Private Sewage Systems
Private Sewage Systems Ever Used
Private Water Systems
Private Water Systems Ever Used
Public Health Emergency Planning
Public Health Emergency Planning Ever Used
Public Health Informatics
Public Health Informatics Ever Used
Rabies Control
Rabies Control Ever Used
Radon
Radon Ever Used
Recreational Vehicle Camp
Recreational Vehicle Camp Ever Used
Resident and Day Camp Inspections
Resident and Day Camp Inspections Ever Used
Safe Communities
Safe Communities Ever Used
School Inspection
School Inspection Ever Used
Solid Waste & Trash Truck
Solid Waste & Trash Truck Ever Used
Speakers Bureau
Speakers Bureau Ever Used
Swimming Pools & Spas
Swimming Pools & Spas Ever Used
Tattoo Parlors and Piercing Facilities
Tattoo Parlors and Piercing Facilities Ever Used
Tobacco Program
Tobacco Program Ever Used
Tots-N-Teens Well Child Clinics
Tots-N-Teens Well Child Clinics Ever Used
Vision Clinic
Vision Clinic Ever Used
Vital Statistics
Vital Statistics Ever Used
WIC
WIC Ever Used
Women's Health Services
Women's Health Services Ever Used
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