1. City of Henderson

Tell Us What You Think!

The City of Henderson Parks and Recreation Department strives to find the best ways to provide information to you through "Henderson Happenings." We would like your feedback about the publication. Please complete and send the following survey at your earliest convenience.

If you have any questions or concerns not addressed in this survey, please email us at COHParks@cityofhenderson.com.

All page numbers in the survey refer to the Summer 2010 issue of "Henderson Happenings."

Thank you for your time!

Tell Us What You Think!

The City of Henderson Parks and Recreation Department strives to find the best ways to provide information to you through "Henderson Happenings." We would like your feedback about the publication. Please complete and send the following survey at your earliest convenience.

If you have any questions or concerns not addressed in this survey, please email us at COHParks@cityofhenderson.com.

All page numbers in the survey refer to the Summer 2010 issue of "Henderson Happenings."

Thank you for your time!

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* 1. Please indicate how much you agree or disagree with the following statements:

  Strongly agree Somewhat agree Somewhat disagree Strongly disagree Don't know/NA
The front cover of "Henderson Happenings" projects a positive image of the City of Henderson.
The information on the cover is helpful.
The photographs and artwork inside the publication make it fun and inviting.
The contact information I need is easy to find.
I easily find the programs or activities that I'm looking for.
The table of contents (page 1) helps me locate programs I'm interested in.
The park and facility map (page 95) is easy to read.
The listing of park and facility amenities (page 96) is easy to read.

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* 2. If you disagree with any of the above statements, how can we improve these aspects of "Henderson Happenings"?

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* 3. Please indicate how satisfied you are with the various sections of "Henderson Happenings":

  Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied Don't know/NA
Information on the inside front cover.
"A Message to You."

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* 4. What one thing could we improve on within these sections?

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* 5. Please rate the importance of each item when choosing a CLASS:

  Extremely important Very important Somewhat important Not at all important NA
Program Topic
Class Location
Date
Instructor

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* 6. Please rate the importance of each item when choosing a WORKSHOP:

  Extremely important Very important Somewhat important Not at all important NA
Program Topic
Class Location
Date
Instructor

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* 7. Please rate the importance of each item when choosing a RECREATION CENTER SPECIAL EVENT:

  Extremely important Very important Somewhat important Not at all important NA
Program Topic
Class Location
Date
Instructor

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* 8. How much useful information do most program descriptions provide?

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* 9. Is the presentation of the information following the program description (ages, dates, times, fees, class numbers) easy to read and understand?

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* 10. When looking at a typical recreation center page, does the presentation/layout make the text easier or more difficult to read?

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* 11. If you indicated "Somewhat/Much more difficult" to read, how can we improve the look/design of the page?

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* 12. How valuable are the following items to you?

  Extremely valuable Very valuable Somewhat valuable Not at all valuable Don't know/NA
Ads located throughout the publication.
Parks information (pages 71 and 72).
Rec Center Features (page 90).
Index (page 94).

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* 13. How can we improve the usefulness of this information?

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* 14. Are the registration information and form (pages 91 and 92) clear and easy to follow?

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* 15. The color pages in the center of each edition of "Henderson Happenings" focus on a specific aspect of parks and recreation, such as sports, aquatics, special events or senior services. Are these special sections sometimes of value to you?

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* 16. Please suggest any topics you would like to see in upcoming issues of "Henderson Happenings."

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* 17. Regarding the size (10-1/2" x 12-1/2")of "Henderson Happenings": Are you satisfied with the size of the publication, or would you prefer a smaller publication that requires more pages? Select one:

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* 18. What would you like to see added to "Henderson Happenings"?

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* 19. What would you like to see removed from "Henderson Happenings"?

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* 20. Generally, how long do you hold onto your copy of "Henderson Happenings"?

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* 21. On average, how many individuals -- including yourself -- read your household copy of "Henderson Happenings"?

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* 22. Please indicate how you would prefer to receive "Henderson Happenings":

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* 23. Please take this opportunity to present any additional suggestions or comments you have regarding "Henderson Happenings" and the activities, parks and facilities available to you through the City of Henderson Parks and Recreation Department:

THE FOLLOWING INFORMATION IS OPTIONAL BUT WILL PROVIDE US WITH USEFUL
DEMOGRAPHIC INFORMATION.

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* 24. What is your home ZIP Code?

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* 25. How long have you lived in the City of Henderson?

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* 26. Please list how many individuals in the following age groups reside in your household and participate in Henderson Parks and Recreation programming?

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* 27. What is your age group?

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* 28. What is your gender?

Thank you for completing and submitting your survey. Your participation is greatly appreciated!
OPPORTUNITIES FOR CONTINUING PARTICIPATION

City departments, including Parks and Recreation, continually seek to improve their services to residents. One method to accomplish this is to gather feedback from Henderson residents – as well as non-residents who regularly interact with city services – which is then included in the planning process when evaluating new and current activities, facilities and parks.

If you would like to take part in future opportunities to share your views with the intent to improve city services, please email COHParks@cityofhenderson.com (type “feedback” in the subject line).

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