2010 Library Computer Services User Satisfaction Survey2010 Library Computer Services User Satisfaction Survey

1. How satisfied are you with:

	Very Satisfied	Satisfied	No opinion/Neutral	Dissatisfied	Very Dissatisfied
The number of computers in the library:	*How satisfied are you with: The number of computers in the library: Very Satisfied	The number of computers in the library: Satisfied	The number of computers in the library: No opinion/Neutral	The number of computers in the library: Dissatisfied	The number of computers in the library: Very Dissatisfied
The available software applications on the library computers:	The available software applications on the library computers: Very Satisfied	The available software applications on the library computers: Satisfied	The available software applications on the library computers: No opinion/Neutral	The available software applications on the library computers: Dissatisfied	The available software applications on the library computers: Very Dissatisfied
The availability of support staff to answer computer-related questions and provide help:	The availability of support staff to answer computer-related questions and provide help: Very Satisfied	The availability of support staff to answer computer-related questions and provide help: Satisfied	The availability of support staff to answer computer-related questions and provide help: No opinion/Neutral	The availability of support staff to answer computer-related questions and provide help: Dissatisfied	The availability of support staff to answer computer-related questions and provide help: Very Dissatisfied
The speed/performance of computers:	The speed/performance of computers: Very Satisfied	The speed/performance of computers: Satisfied	The speed/performance of computers: No opinion/Neutral	The speed/performance of computers: Dissatisfied	The speed/performance of computers: Very Dissatisfied
The Print and Copy system and features:	The Print and Copy system and features: Very Satisfied	The Print and Copy system and features: Satisfied	The Print and Copy system and features: No opinion/Neutral	The Print and Copy system and features: Dissatisfied	The Print and Copy system and features: Very Dissatisfied
The Speed, availability, and reliability of wireless internet in the library:	The Speed, availability, and reliability of wireless internet in the library: Very Satisfied	The Speed, availability, and reliability of wireless internet in the library: Satisfied	The Speed, availability, and reliability of wireless internet in the library: No opinion/Neutral	The Speed, availability, and reliability of wireless internet in the library: Dissatisfied	The Speed, availability, and reliability of wireless internet in the library: Very Dissatisfied
Overall satisfaction with your library computing experience:	Overall satisfaction with your library computing experience: Very Satisfied	Overall satisfaction with your library computing experience: Satisfied	Overall satisfaction with your library computing experience: No opinion/Neutral	Overall satisfaction with your library computing experience: Dissatisfied	Overall satisfaction with your library computing experience: Very Dissatisfied

2. If you use the print/copy services in the library, how do you usually pay for your copies?

If you use the print/copy services in the library, how do you usually pay for your copies? Shield Card

Cash

3. How often do you use the computers in the library?

How often do you use the computers in the library?

4. What are the main things you use the library computers to do (check all that apply):

What are the main things you use the library computers to do (check all that apply): Print documents

Check email

Browse the web

Academic Research

Play Games

Write papers\Do Homework

Other (please specify)

5. Other comments/suggestions:

Other comments/suggestions:

2010 Library Computer Services User Satisfaction Survey
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2010 Library Computer Services User Satisfaction SurveyExit this survey

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2010 Library Computer Services User Satisfaction Survey
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