Lansdowne Surgery Evaluation 2012
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1
. During a typical surgery visit, does your doctor spend too much time with you, too little time with you, or about the right amount of time with you?
During a typical surgery visit, does your doctor spend too much time with you, too little time with you, or about the right amount of time with you?
Much too much
Somewhat too much
Slightly too much
About the right amount
Slightly too little
Somewhat too little
Much too little
2
. How much do you trust your doctor to make medical decisions that are in your best interests?
How much do you trust your doctor to make medical decisions that are in your best interests?
A great deal
A lot
A moderate amount
A little
Not at all
3
. How helpful is your doctor at explaining your medical condition(s)?
How helpful is your doctor at explaining your medical condition(s)?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
4
. How well does your doctor listen to you?
How well does your doctor listen to you?
Extremely well
Very well
Moderately well
Slightly well
Not at all well
5
. How quickly does the reception staff help you when you need help?
How quickly does the reception staff help you when you need help?
Extremely quickly
Very quickly
Moderately quickly
Slightly quickly
Not at all quickly
6
. How friendly are the reception team ?
How friendly are the reception team ?
Extremely friendly
Very friendly
Moderately friendly
Slightly friendly
Not at all friendly
7
. How easy is it to schedule urgent appointments with your doctor when you're ill?
How easy is it to schedule urgent appointments with your doctor when you're ill?
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
8
. Overall, are you satisfied with your doctor, neither satisfied nor dissatisfied with him/her, or dissatisfied with him/her?
Overall, are you satisfied with your doctor, neither satisfied nor dissatisfied with him/her, or dissatisfied with him/her?
Extremely satisfied
Very satisfied
Moderately satisfied
Neither satisfied nor dissatisfied
Moderately dissatisfied
Very dissatisfied
Extremely dissatisfied
9
. How likely are you to recommend your doctor to family or friends?
How likely are you to recommend your doctor to family or friends?
Extremely likely
Very likely
Moderately likely
Slightly likely
Not at all likely
10
. Ability to contact the surgery by telephone?
Ability to contact the surgery by telephone?
Extremely satisfied
Very satisfied
Moderately satisfied
Neither satisfied nor dissatisfied
Moderately dissatisfied
Very dissatisfied
Extremely dissatisfied
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