Exit this survey CFD Customer Satisfaction Survey 1. Let us know what you think Question Title * 1. What type of service did you receive from the Colleyville Fire Department? Type of Service: Service Type: Ambulance Service Fire Related Hazardous Materials Rescue Severe Weather Related Plan Review/Permitting Fire Alarm Public Education Program Station Tour Office Interaction Service Type: Type of Service: menu Question Title * 2. How would you rate your experience with the Colleyville Fire Department in the following areas: Excellent Good Average Fair Poor Not Applicable Interaction with Dispatcher/Office Assistant: Interaction with Dispatcher/Office Assistant: Excellent Interaction with Dispatcher/Office Assistant: Good Interaction with Dispatcher/Office Assistant: Average Interaction with Dispatcher/Office Assistant: Fair Interaction with Dispatcher/Office Assistant: Poor Interaction with Dispatcher/Office Assistant: Not Applicable Timeliness of Response: Timeliness of Response: Excellent Timeliness of Response: Good Timeliness of Response: Average Timeliness of Response: Fair Timeliness of Response: Poor Timeliness of Response: Not Applicable Staff Appearance/Professionalism: Staff Appearance/Professionalism: Excellent Staff Appearance/Professionalism: Good Staff Appearance/Professionalism: Average Staff Appearance/Professionalism: Fair Staff Appearance/Professionalism: Poor Staff Appearance/Professionalism: Not Applicable Quality of Service: Quality of Service: Excellent Quality of Service: Good Quality of Service: Average Quality of Service: Fair Quality of Service: Poor Quality of Service: Not Applicable Knowledgeable Staff: Knowledgeable Staff: Excellent Knowledgeable Staff: Good Knowledgeable Staff: Average Knowledgeable Staff: Fair Knowledgeable Staff: Poor Knowledgeable Staff: Not Applicable Issue Resolved Effectively: Issue Resolved Effectively: Excellent Issue Resolved Effectively: Good Issue Resolved Effectively: Average Issue Resolved Effectively: Fair Issue Resolved Effectively: Poor Issue Resolved Effectively: Not Applicable Overall Service Satisfaction: Overall Service Satisfaction: Excellent Overall Service Satisfaction: Good Overall Service Satisfaction: Average Overall Service Satisfaction: Fair Overall Service Satisfaction: Poor Overall Service Satisfaction: Not Applicable Question Title * 3. What was the best part of your interaction with members of the Colleyville Fire Department? Question Title * 4. In what area(s) do you believe the Colleyville Fire Department needs to improve? Question Title * 5. What other services do believe would be beneficial for the Colleyville Fire Department to provide? Question Title * 6. Do you have any additional comments you would like to add about your experience with the Colleyville Fire Department? Question Title * 7. Please select your preference for follow up contact concerning your interaction with the Colleyville Fire Department: I Do Not Want To Be Contacted Mail Telephone Call Email Question Title * 8. If you would like to be contacted by the Fire Chief concerning your interaction with the Colleyville Fire Department, please provide the appropriate information below: Name: Address: City/Town: State: -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP: Email Address: Phone Number: Done