Quinn & Scattini Client Satisfaction Survey

Thank you for taking the time to tell us about your experience with Quinn & Scattini Lawyers. Your feedback can help us improve our service and better deliver solutions to our clients.

1. Which area(s) of law was your matter concerned with?

Which area(s) of law was your matter concerned with? Family

Business

Commercial Litigation

Criminal

Traffic

Immigration

Property

Wills & Estates

Personal Injury

Leasing

Employment

Planning & Development

2. Overall, how would you rate your experience with Quinn & Scattini Lawyers?

Overall, how would you rate your experience with Quinn & Scattini Lawyers? very poor

poor

adequate

good

very good

3. How would you rate the communication between you and your lawyer?

	very poor	poor	adequate	good	very good	N/A
in person	*How would you rate the communication between you and your lawyer? in person very poor	in person poor	in person adequate	in person good	in person very good	in person N/A
telephone	telephone very poor	telephone poor	telephone adequate	telephone good	telephone very good	telephone N/A
email	email very poor	email poor	email adequate	email good	email very good	email N/A

4. In regards to your specific matter, how knowledgeable do you feel your lawyer was?

	very limited	limited	adequate	good	excellent
legal knowledge	*In regards to your specific matter, how knowledgeable do you feel your lawyer was? legal knowledge very limited	legal knowledge limited	legal knowledge adequate	legal knowledge good	legal knowledge excellent

5. Do you feel that your lawyer listened to and understood your situation?

Do you feel that your lawyer listened to and understood your situation? yes

i don't know

6. How confident were you in trusting your lawyer to achieve the best possible outcome?

How confident were you in trusting your lawyer to achieve the best possible outcome? not confident at all

neutral

confident

very confident

7. Overall, how do you rate the performance of your lawyer?

Overall, how do you rate the performance of your lawyer? very poor

poor

adequate

good

very good

8. Would you use Quinn & Scattini Lawyers again?

Would you use Quinn & Scattini Lawyers again? yes

maybe

9. Would you refer Quinn & Scattini Lawyers to a friend or family member?

Would you refer Quinn & Scattini Lawyers to a friend or family member? yes