Knowledge Management Cultural Resistance Survey

1. Do you include learning and knowledge sharing proficiencies as part of your annual performance review?

Do you include learning and knowledge sharing proficiencies as part of your annual performance review? Yes

2. If YES, what specific knowledge sharing proficiencies are rewarded or recognized?

If YES, what specific knowledge sharing proficiencies are rewarded or recognized?

3. IF NO, what is the main reason why knowledge sharing proficiencies are not part of your annual performance appraisal?

IF NO, what is the main reason why knowledge sharing proficiencies are not part of your annual performance appraisal?

4. Is your knowledge management function more centralized or decentralized within your organization?

Is your knowledge management function more centralized or decentralized within your organization? Centralized

Decentralized

5. Is the grapevine effect (i.e., the informal social networks) strong within your organization (in other words, does news travel fast within your organization; are employees tapped in)?

Is the grapevine effect (i.e., the informal social networks) strong within your organization (in other words, does news travel fast within your organization; are employees tapped in)? Yes

6. Depending on your answer from the previous question, please state the reasons why you feel this is the case.

Depending on your answer from the previous question, please state the reasons why you feel this is the case.

7. On a scale of 1 (low) to 10 (high), how would you rate the following knowledge sharing-related factors in your organization?

	1	2	3	4	5	6	7	8	9	10
Interpersonal trust and respect	*On a scale of 1 (low) to 10 (high), how would you rate the following knowledge sharing-related factors in your organization? Interpersonal trust and respect 1	Interpersonal trust and respect 2	Interpersonal trust and respect 3	Interpersonal trust and respect 4	Interpersonal trust and respect 5	Interpersonal trust and respect 6	Interpersonal trust and respect 7	Interpersonal trust and respect 8	Interpersonal trust and respect 9	Interpersonal trust and respect 10
Reciprocity in terms of knowledge sharing	Reciprocity in terms of knowledge sharing 1	Reciprocity in terms of knowledge sharing 2	Reciprocity in terms of knowledge sharing 3	Reciprocity in terms of knowledge sharing 4	Reciprocity in terms of knowledge sharing 5	Reciprocity in terms of knowledge sharing 6	Reciprocity in terms of knowledge sharing 7	Reciprocity in terms of knowledge sharing 8	Reciprocity in terms of knowledge sharing 9	Reciprocity in terms of knowledge sharing 10
Shared values (i.e., I have many of the same values as my colleagues)	Shared values (i.e., I have many of the same values as my colleagues) 1	Shared values (i.e., I have many of the same values as my colleagues) 2	Shared values (i.e., I have many of the same values as my colleagues) 3	Shared values (i.e., I have many of the same values as my colleagues) 4	Shared values (i.e., I have many of the same values as my colleagues) 5	Shared values (i.e., I have many of the same values as my colleagues) 6	Shared values (i.e., I have many of the same values as my colleagues) 7	Shared values (i.e., I have many of the same values as my colleagues) 8	Shared values (i.e., I have many of the same values as my colleagues) 9	Shared values (i.e., I have many of the same values as my colleagues) 10
Convenient knowledge sharing mechanisms (whether collection or connection-oriented)	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 1	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 2	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 3	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 4	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 5	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 6	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 7	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 8	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 9	Convenient knowledge sharing mechanisms (whether collection or connection-oriented) 10
Senior leadership commitment to KM	Senior leadership commitment to KM 1	Senior leadership commitment to KM 2	Senior leadership commitment to KM 3	Senior leadership commitment to KM 4	Senior leadership commitment to KM 5	Senior leadership commitment to KM 6	Senior leadership commitment to KM 7	Senior leadership commitment to KM 8	Senior leadership commitment to KM 9	Senior leadership commitment to KM 10

8. Is your organizational culture more knowledge sharing or knowledge hoarding?

Is your organizational culture more knowledge sharing or knowledge hoarding? Knowledge sharing

Knowledge hoarding

9. Based on your answer to the previous question, what are the main reasons this is so?

Based on your answer to the previous question, what are the main reasons this is so?

10. What do you feel needs to be done in the future to reduce cultural resistance for knowledge management initiatives in your organization?

What do you feel needs to be done in the future to reduce cultural resistance for knowledge management initiatives in your organization?

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