UCBA Online Comment Card

How did we do?

We want to know about your experience with us. If you have a compliment or a concern, please fill out this survey. UC Blue Ash is committed to providing the best possible experience for our students. Your responses will help us understand what we are doing well, and what areas we should target for improvement.

1. Please identify the office or employee

Please identify the office or employee

2. Date(s) of compliment/concern:

Date(s) of compliment/concern:

3. Approximate Time

Approximate Time

4. Please rate your level of agreement with the following statements:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The UCBA representative identified himself/herself and treated you with courtesy.	*Please rate your level of agreement with the following statements: The UCBA representative identified himself/herself and treated you with courtesy. Strongly Agree	The UCBA representative identified himself/herself and treated you with courtesy. Agree	The UCBA representative identified himself/herself and treated you with courtesy. Neutral	The UCBA representative identified himself/herself and treated you with courtesy. Disagree	The UCBA representative identified himself/herself and treated you with courtesy. Strongly Disagree
The UCBA representative was knowledgeable regarding answers to your questions or contacted someone on your behalf who could answer your questions.	The UCBA representative was knowledgeable regarding answers to your questions or contacted someone on your behalf who could answer your questions. Strongly Agree	The UCBA representative was knowledgeable regarding answers to your questions or contacted someone on your behalf who could answer your questions. Agree	The UCBA representative was knowledgeable regarding answers to your questions or contacted someone on your behalf who could answer your questions. Neutral	The UCBA representative was knowledgeable regarding answers to your questions or contacted someone on your behalf who could answer your questions. Disagree	The UCBA representative was knowledgeable regarding answers to your questions or contacted someone on your behalf who could answer your questions. Strongly Disagree
The UCBA representative helped you to solve your problem or clearly explained the process related to your concern.	The UCBA representative helped you to solve your problem or clearly explained the process related to your concern. Strongly Agree	The UCBA representative helped you to solve your problem or clearly explained the process related to your concern. Agree	The UCBA representative helped you to solve your problem or clearly explained the process related to your concern. Neutral	The UCBA representative helped you to solve your problem or clearly explained the process related to your concern. Disagree	The UCBA representative helped you to solve your problem or clearly explained the process related to your concern. Strongly Disagree
If you asked to speak to a supervisor, the UCBA representative contacted the supervisor or provided you with contact information for the supervisor.	If you asked to speak to a supervisor, the UCBA representative contacted the supervisor or provided you with contact information for the supervisor. Strongly Agree	If you asked to speak to a supervisor, the UCBA representative contacted the supervisor or provided you with contact information for the supervisor. Agree	If you asked to speak to a supervisor, the UCBA representative contacted the supervisor or provided you with contact information for the supervisor. Neutral	If you asked to speak to a supervisor, the UCBA representative contacted the supervisor or provided you with contact information for the supervisor. Disagree	If you asked to speak to a supervisor, the UCBA representative contacted the supervisor or provided you with contact information for the supervisor. Strongly Disagree
You would welcome interacting with the same UCBA representative again.	You would welcome interacting with the same UCBA representative again. Strongly Agree	You would welcome interacting with the same UCBA representative again. Agree	You would welcome interacting with the same UCBA representative again. Neutral	You would welcome interacting with the same UCBA representative again. Disagree	You would welcome interacting with the same UCBA representative again. Strongly Disagree

5. Additional Comments:

Additional Comments:

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