Patient Satisfaction Survey
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1. Default Section
1
. What is your Name and Medical Record Number (If you have it available)?
What is your Name and Medical Record Number (If you have it available)?
Name
Medical Record Number
2
. Did our staff introduce themselves in a professional/courteous manner?
Did our staff introduce themselves in a professional/courteous manner?
Yes
No
3
. Was the plan of care including frequency and duration of visits discussed with you before care began?
Was the plan of care including frequency and duration of visits discussed with you before care began?
Yes
No
4
. Were your questions on medical concerns and personal needs answered appropriately to your satisfaction?
Were your questions on medical concerns and personal needs answered appropriately to your satisfaction?
Yes
No
5
. Were the services provided designed to meet your individual needs?
Were the services provided designed to meet your individual needs?
Yes
No
6
. Was the rehabilitation program provided by PT, OT, and ST performed to your needs and satisfaction?
Was the rehabilitation program provided by PT, OT, and ST performed to your needs and satisfaction?
Yes
No
7
. Would you like to commend and name an employee for exemplary performance?
Would you like to commend and name an employee for exemplary performance?
Yes
No
8
. If you answered yes to the above question, who would you like to commend and why?
If you answered yes to the above question, who would you like to commend and why?
9
. Please rate the performance of the following staff where applicable:
Poor
Fair
Satisfactory
Very Good
Excellent
Registered Nurse
*
Please rate the performance of the following staff where applicable: Registered Nurse Poor
Registered Nurse Fair
Registered Nurse Satisfactory
Registered Nurse Very Good
Registered Nurse Excellent
Nurse Assistant
Nurse Assistant Poor
Nurse Assistant Fair
Nurse Assistant Satisfactory
Nurse Assistant Very Good
Nurse Assistant Excellent
Physical Therapist
Physical Therapist Poor
Physical Therapist Fair
Physical Therapist Satisfactory
Physical Therapist Very Good
Physical Therapist Excellent
Occupational Therapist
Occupational Therapist Poor
Occupational Therapist Fair
Occupational Therapist Satisfactory
Occupational Therapist Very Good
Occupational Therapist Excellent
Speech Therapist
Speech Therapist Poor
Speech Therapist Fair
Speech Therapist Satisfactory
Speech Therapist Very Good
Speech Therapist Excellent
Registered Dietitian
Registered Dietitian Poor
Registered Dietitian Fair
Registered Dietitian Satisfactory
Registered Dietitian Very Good
Registered Dietitian Excellent
Medical Social Worker
Medical Social Worker Poor
Medical Social Worker Fair
Medical Social Worker Satisfactory
Medical Social Worker Very Good
Medical Social Worker Excellent
10
. Please make any suggestions or recommendations:
Please make any suggestions or recommendations:
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