Jay Deitz Customer Satisfaction Survey

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1. How many times do you require Court Reporting Services?

How many times do you require Court Reporting Services? 1 to 2 times a year

3 to 5 times a year

6 to 12 times a year

over 12 times a year

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2. What is the most important thing you look for in a Court Reporting Service?

What is the most important thing you look for in a Court Reporting Service? Price

Experience

Location

Translation Services

Video Services

Availability of Deposition Suites

Other (please specify)

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3. How important are the following from your Court Reporting Service?

	Not at all	Somewhat	Very	Extremely
Cost per page	*How important are the following from your Court Reporting Service? Cost per page Not at all	Cost per page Somewhat	Cost per page Very	Cost per page Extremely
Cost including delivery & copies	Cost including delivery & copies Not at all	Cost including delivery & copies Somewhat	Cost including delivery & copies Very	Cost including delivery & copies Extremely
Searchable transcript library	Searchable transcript library Not at all	Searchable transcript library Somewhat	Searchable transcript library Very	Searchable transcript library Extremely
PDF delivery	PDF delivery Not at all	PDF delivery Somewhat	PDF delivery Very	PDF delivery Extremely
Email notification when available	Email notification when available Not at all	Email notification when available Somewhat	Email notification when available Very	Email notification when available Extremely
Availability of deposition rooms	Availability of deposition rooms Not at all	Availability of deposition rooms Somewhat	Availability of deposition rooms Very	Availability of deposition rooms Extremely
e-Transcript delivery	e-Transcript delivery Not at all	e-Transcript delivery Somewhat	e-Transcript delivery Very	e-Transcript delivery Extremely
MS Word delivery	MS Word delivery Not at all	MS Word delivery Somewhat	MS Word delivery Very	MS Word delivery Extremely
Error rate & proper spelling	Error rate & proper spelling Not at all	Error rate & proper spelling Somewhat	Error rate & proper spelling Very	Error rate & proper spelling Extremely
Speed of delivery	Speed of delivery Not at all	Speed of delivery Somewhat	Speed of delivery Very	Speed of delivery Extremely

Other (please specify)

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4. How likely would you be to recommend Jay Deitz Court Reporting to a friend or colleague?

How likely would you be to recommend Jay Deitz Court Reporting to a friend or colleague? Would not recommend

Not at all likely

Somewhat likely

Very likely

Extremely likely

5. Do you have any comments for us that would help provide improved service better?

Do you have any comments for us that would help provide improved service better?

Jay Deitz Customer Satisfaction SurveyExit this survey

*1. How many times do you require Court Reporting Services?

*2. What is the most important thing you look for in a Court Reporting Service?

*3. How important are the following from your Court Reporting Service?

*4. How likely would you be to recommend Jay Deitz Court Reporting to a friend or colleague?

5. Do you have any comments for us that would help provide improved service better?

Jay Deitz Customer Satisfaction Survey
Exit this survey

*
1. How many times do you require Court Reporting Services?

*
2. What is the most important thing you look for in a Court Reporting Service?

*
3. How important are the following from your Court Reporting Service?

*
4. How likely would you be to recommend Jay Deitz Court Reporting to a friend or colleague?