York Community Center Quality Survey
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1. YORK COMMUNITY CENTER QUALITY SURVEY
Hello. Please take a moment and give us your honest responses to the following questions regarding The York Community Center. Thank You!
1
. MEMBERSHIP
Are you currently a member of the York Community Center?
MEMBERSHIP Are you currently a member of the York Community Center?
Yes
No
2
. What type of membership do you have?
What type of membership do you have?
Daily Fee
Monthly Membership
Annual Membership
Coupon Book
3
. How often do you come to the York Community Center?
How often do you come to the York Community Center?
Never
1-2 times a month
1-2 times a week
3-5 times a week
Over 5 times a week
4
. Are you a member of another gym or fitness center? If yesm why do you choose other facilities or organizations?
Are you a member of another gym or fitness center? If yesm why do you choose other facilities or organizations?
Yes
No
Why?
5
. Please rate the York Community Center in regards to Membership prices
Please rate the York Community Center in regards to Membership prices
Poor
Below Average
Average
Above Average
Good
6
. What are the three most deciding factors when selecting a fitness/recreational center?
What are the three most deciding factors when selecting a fitness/recreational center?
Facility Equipment/Amenities
Hours of Operation
Cleanliness
Programs
Staff Assistance/Courtesy
Other (please specify)
7
. Facilities Overall Cleanliness
Facilities Overall Cleanliness
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
8
. Safety and Security
Safety and Security
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
9
. WEIGHT ROOM/FITNESS EQUIPMENT
Maintenance of Equipment
WEIGHT ROOM/FITNESS EQUIPMENT Maintenance of Equipment
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
10
. Has Appropriate Equipment
Has Appropriate Equipment
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
11
. Has enough equipment
Has enough equipment
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
12
. PROGRAMMING
When you or your family visits the York Community Center, what are the activities you/your family participate in? (Check all that apply.)
PROGRAMMING When you or your family visits the York Community Center, what are the activities you/your family participate in? (Check all that apply.)
Lap swim/open swim
Water aerobics class/swim lessons
Pickup basketball game
Group fitness class
Weight room/cardio equipment
Personal training session
Meetings
Special interest program
Children's extra-curricular
Adult classes/activities
Other (please specify)
13
. Convenience of Schedule of Programs
Convenience of Schedule of Programs
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
14
. Convenience of Program Registration Process
Convenience of Program Registration Process
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
15
. Value for the money
Value for the money
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
16
. Info on Membership and Programs
Info on Membership and Programs
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
17
. Classes Offer (variety, something for everyone, quantity)
Classes Offer (variety, something for everyone, quantity)
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
18
. STAFF MEMBERS
Friendliness
STAFF MEMBERS Friendliness
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
19
. Competence
Competence
Poor
Below Average
Average
Above Average
Good
Other (please specify)
20
. Availability for Assistance
Availability for Assistance
Poor
Below Average
Average
Above Average
Good
Suggestions for improvement
21
. What would you like added to the York Community Center?
What would you like added to the York Community Center?
22
. What could we do to improve your experience at the Community Center?
What could we do to improve your experience at the Community Center?
23
. How do you prefer learing about new programs?
How do you prefer learing about new programs?
Seasonal Brochure
Website/E-mail
Mailings
Other (please specify)
24
. We are always seeking energetic, people oriented individuals to join our staff. Check the appropriate box that applies to you. I would like more information on...
We are always seeking energetic, people oriented individuals to join our staff. Check the appropriate box that applies to you. I would like more information on...
Becoming a Lifeguard
Becoming a Instructor for a specific class
Becoming a volunteer
Please provide your name, phone and e-mail address to get information on job/volunteer opportunities.
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