Customer Satisfaction Template Survey

1. Please select your age group

Please select your age group < 18

18-24

25-34

35-44

45-59

60+

2. Please select the location which most reflects where you live

Please select the location which most reflects where you live Melbourne CBD

Inner city (within 5km)

>5km but <15km from Melbourne CBD

>15km from Melbourne CBD

Regional Victoria

Interstate

Overseas

3. Please rate the films you attended during EFFM 2011

	Excellent	Good	Average	Poor	Very poor	N/A
Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30)	*Please rate the films you attended during EFFM 2011 Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30) Excellent	Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30) Good	Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30) Average	Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30) Poor	Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30) Very poor	Call of Life (Tues 11/10 19:15 & Sat 15/11 14:30) N/A
Common Ground (Wed 12/10 18:30)	Common Ground (Wed 12/10 18:30) Excellent	Common Ground (Wed 12/10 18:30) Good	Common Ground (Wed 12/10 18:30) Average	Common Ground (Wed 12/10 18:30) Poor	Common Ground (Wed 12/10 18:30) Very poor	Common Ground (Wed 12/10 18:30) N/A
Play Again (Wed 12/10 18:30)	Play Again (Wed 12/10 18:30) Excellent	Play Again (Wed 12/10 18:30) Good	Play Again (Wed 12/10 18:30) Average	Play Again (Wed 12/10 18:30) Poor	Play Again (Wed 12/10 18:30) Very poor	Play Again (Wed 12/10 18:30) N/A
If a tree falls (Thurs 13/10 18:00)	If a tree falls (Thurs 13/10 18:00) Excellent	If a tree falls (Thurs 13/10 18:00) Good	If a tree falls (Thurs 13/10 18:00) Average	If a tree falls (Thurs 13/10 18:00) Poor	If a tree falls (Thurs 13/10 18:00) Very poor	If a tree falls (Thurs 13/10 18:00) N/A
Greenlit (Thurs 13/10 20:45)	Greenlit (Thurs 13/10 20:45) Excellent	Greenlit (Thurs 13/10 20:45) Good	Greenlit (Thurs 13/10 20:45) Average	Greenlit (Thurs 13/10 20:45) Poor	Greenlit (Thurs 13/10 20:45) Very poor	Greenlit (Thurs 13/10 20:45) N/A
Truck Farm (Thurs 13/10 20:45)	Truck Farm (Thurs 13/10 20:45) Excellent	Truck Farm (Thurs 13/10 20:45) Good	Truck Farm (Thurs 13/10 20:45) Average	Truck Farm (Thurs 13/10 20:45) Poor	Truck Farm (Thurs 13/10 20:45) Very poor	Truck Farm (Thurs 13/10 20:45) N/A
Play Again (Fri 14/10 12:00)	Play Again (Fri 14/10 12:00) Excellent	Play Again (Fri 14/10 12:00) Good	Play Again (Fri 14/10 12:00) Average	Play Again (Fri 14/10 12:00) Poor	Play Again (Fri 14/10 12:00) Very poor	Play Again (Fri 14/10 12:00) N/A
Placticized (Fri 14/10 18:00)	Placticized (Fri 14/10 18:00) Excellent	Placticized (Fri 14/10 18:00) Good	Placticized (Fri 14/10 18:00) Average	Placticized (Fri 14/10 18:00) Poor	Placticized (Fri 14/10 18:00) Very poor	Placticized (Fri 14/10 18:00) N/A
Waste Not (Fri 14/10 18:00)	Waste Not (Fri 14/10 18:00) Excellent	Waste Not (Fri 14/10 18:00) Good	Waste Not (Fri 14/10 18:00) Average	Waste Not (Fri 14/10 18:00) Poor	Waste Not (Fri 14/10 18:00) Very poor	Waste Not (Fri 14/10 18:00) N/A
Into Eternity (Fri 14/10 20:30)	Into Eternity (Fri 14/10 20:30) Excellent	Into Eternity (Fri 14/10 20:30) Good	Into Eternity (Fri 14/10 20:30) Average	Into Eternity (Fri 14/10 20:30) Poor	Into Eternity (Fri 14/10 20:30) Very poor	Into Eternity (Fri 14/10 20:30) N/A
Magic Harvest (Sat 15/10 18:00)	Magic Harvest (Sat 15/10 18:00) Excellent	Magic Harvest (Sat 15/10 18:00) Good	Magic Harvest (Sat 15/10 18:00) Average	Magic Harvest (Sat 15/10 18:00) Poor	Magic Harvest (Sat 15/10 18:00) Very poor	Magic Harvest (Sat 15/10 18:00) N/A
Planeat (Sat 15/10 18:00)	Planeat (Sat 15/10 18:00) Excellent	Planeat (Sat 15/10 18:00) Good	Planeat (Sat 15/10 18:00) Average	Planeat (Sat 15/10 18:00) Poor	Planeat (Sat 15/10 18:00) Very poor	Planeat (Sat 15/10 18:00) N/A
The City Dark (Sat 15/10 21:00)	The City Dark (Sat 15/10 21:00) Excellent	The City Dark (Sat 15/10 21:00) Good	The City Dark (Sat 15/10 21:00) Average	The City Dark (Sat 15/10 21:00) Poor	The City Dark (Sat 15/10 21:00) Very poor	The City Dark (Sat 15/10 21:00) N/A
Dreamland (Sun 16/10 16:00)	Dreamland (Sun 16/10 16:00) Excellent	Dreamland (Sun 16/10 16:00) Good	Dreamland (Sun 16/10 16:00) Average	Dreamland (Sun 16/10 16:00) Poor	Dreamland (Sun 16/10 16:00) Very poor	Dreamland (Sun 16/10 16:00) N/A
A World of One's Own (Sun 16/10 18:00)	A World of One's Own (Sun 16/10 18:00) Excellent	A World of One's Own (Sun 16/10 18:00) Good	A World of One's Own (Sun 16/10 18:00) Average	A World of One's Own (Sun 16/10 18:00) Poor	A World of One's Own (Sun 16/10 18:00) Very poor	A World of One's Own (Sun 16/10 18:00) N/A
I bought a rainforest (Sun 16/10 18:00)	I bought a rainforest (Sun 16/10 18:00) Excellent	I bought a rainforest (Sun 16/10 18:00) Good	I bought a rainforest (Sun 16/10 18:00) Average	I bought a rainforest (Sun 16/10 18:00) Poor	I bought a rainforest (Sun 16/10 18:00) Very poor	I bought a rainforest (Sun 16/10 18:00) N/A

4. Please rate the panel discussions you attended

	Excellent	Good	Average	Poor	Very poor	N/A
Call of Life (Tues 11/10)	*Please rate the panel discussions you attended Call of Life (Tues 11/10) Excellent	Call of Life (Tues 11/10) Good	Call of Life (Tues 11/10) Average	Call of Life (Tues 11/10) Poor	Call of Life (Tues 11/10) Very poor	Call of Life (Tues 11/10) N/A
Common Ground/Play Again (Wed 12/10)	Common Ground/Play Again (Wed 12/10) Excellent	Common Ground/Play Again (Wed 12/10) Good	Common Ground/Play Again (Wed 12/10) Average	Common Ground/Play Again (Wed 12/10) Poor	Common Ground/Play Again (Wed 12/10) Very poor	Common Ground/Play Again (Wed 12/10) N/A
If a tree falls (Thurs 13/10)	If a tree falls (Thurs 13/10) Excellent	If a tree falls (Thurs 13/10) Good	If a tree falls (Thurs 13/10) Average	If a tree falls (Thurs 13/10) Poor	If a tree falls (Thurs 13/10) Very poor	If a tree falls (Thurs 13/10) N/A
Plasticized/Waste Not (Fri 14/10)	Plasticized/Waste Not (Fri 14/10) Excellent	Plasticized/Waste Not (Fri 14/10) Good	Plasticized/Waste Not (Fri 14/10) Average	Plasticized/Waste Not (Fri 14/10) Poor	Plasticized/Waste Not (Fri 14/10) Very poor	Plasticized/Waste Not (Fri 14/10) N/A
Magic Harvest/Planeat (Sat 15/10)	Magic Harvest/Planeat (Sat 15/10) Excellent	Magic Harvest/Planeat (Sat 15/10) Good	Magic Harvest/Planeat (Sat 15/10) Average	Magic Harvest/Planeat (Sat 15/10) Poor	Magic Harvest/Planeat (Sat 15/10) Very poor	Magic Harvest/Planeat (Sat 15/10) N/A

5. Were you aware of the sponsors supporting EFFM 2011? If so, can you please list them.

Were you aware of the sponsors supporting EFFM 2011? If so, can you please list them.

6. How did you hear about us?

How did you hear about us? Internet Radio Newspaper Avant card	Posters/programs Email Word of mouth Other
Other (please specify)

7. How likely are you to attend EFFM 2012?

How likely are you to attend EFFM 2012? Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

8. If you have any suggestions regarding how we could improve our festival, please enter them in the box provided

If you have any suggestions regarding how we could improve our festival, please enter them in the box provided

9. Thank for completing this survey. Could you please provide your email address if you would like to go into the draw to win some wonderful environmentally-friendly products.

Thank for completing this survey. Could you please provide your email address if you would like to go into the draw to win some wonderful environmentally-friendly products.

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