Customer Service Survey
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1. Default Section

1. On a scale from 1-5,how well did the agent/appraiser communicate with you? (1-poor, 2-not well, 3-somewhat well, 4-well, 5-very well).

On a scale from 1-5,how well did the agent/appraiser communicate with you? (1-poor, 2-not well, 3-somewhat well, 4-well, 5-very well). Timliness of Communication
Clarity of Communication
Helpfulness of Communication
Honesty of Communication

2. On a scale from 1-4, how adequetly do you feel your property was marketed? (1-poor, 2-not adequetly, 3-somewhat adequetly 4-adequetly)

On a scale from 1-4, how adequetly do you feel your property was marketed? (1-poor, 2-not adequetly, 3-somewhat adequetly 4-adequetly) Mailers
Listing Websites
Marketing Brochures
Showings

3. Which of these marketing venues did you feel was most effective?

Which of these marketing venues did you feel was most effective?

4. Was your sign visible?

Was your sign visible? Yes

N/A

5. On a scale from 1-5 how would you rate the Realtor's/Appraiser's overall knowledge? (1-poor; 2-not good; 3-okay; 4-good; 5-Great.)

On a scale from 1-5 how would you rate the Realtor's/Appraiser's overall knowledge? (1-poor; 2-not good; 3-okay; 4-good; 5-Great.) Knowledge of the market
Knowledge of property and surrounding areas
Knowledge of contracts and negotiations

6. How did you hear about The Robert Weiler Company's services? (Please choose all that apply).

How did you hear about The Robert Weiler Company's services? (Please choose all that apply). Advertisement

Referral

Repeat business

We contacted you

Other (please specify)

7. Do you have any suggestions for how we could better serve you or other clients in the future?

Do you have any suggestions for how we could better serve you or other clients in the future?

8. If you will recommend The Robert Weiler Company to others, how would you describe your experience?

If you will recommend The Robert Weiler Company to others, how would you describe your experience?