TSSA_Thomas Cook_Stress_and_Bullying_2010

1.

Stress is estimated to cost British industry £3.7 billion per year (HSENI). The BBC report that 1 in 10 working people have faced some form of bullying in the last 12 months.

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With you we can make a difference:

As you carry out this survey your TSSA health and safety representatives are carrying out workplace inspections, supporting you and the employer in making the workplace a safer place to be. TSSA reps are carrying out H&S inspections in all the companies we represent- be part of it!

This survey will provide them with the information needed to take forward issues to the company and improve your health and safety.

The following survey incorporates the survey developed by the Health and Safety Executive and University College London. Where factors such as job control, demand, change, relationships, monitoring and worth have been identified as causing stress.

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* 1. Workplace location

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* 2. Ocupation

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* 3. 1.

	Never	Seldom	Sometimes	Often	Always
1. I am clear what is expected of me at work	1. I am clear what is expected of me at work Never	1. I am clear what is expected of me at work Seldom	1. I am clear what is expected of me at work Sometimes	1. I am clear what is expected of me at work Often	1. I am clear what is expected of me at work Always
2. I can decide when to take a break	2. I can decide when to take a break Never	2. I can decide when to take a break Seldom	2. I can decide when to take a break Sometimes	2. I can decide when to take a break Often	2. I can decide when to take a break Always
3. Different groups at work demand things from me that are hard to combine	3. Different groups at work demand things from me that are hard to combine Never	3. Different groups at work demand things from me that are hard to combine Seldom	3. Different groups at work demand things from me that are hard to combine Sometimes	3. Different groups at work demand things from me that are hard to combine Often	3. Different groups at work demand things from me that are hard to combine Always
4. I know how to go about getting my job done	4. I know how to go about getting my job done Never	4. I know how to go about getting my job done Seldom	4. I know how to go about getting my job done Sometimes	4. I know how to go about getting my job done Often	4. I know how to go about getting my job done Always
5. I am subject to personal harassment in the form of unkind words or behaviour	5. I am subject to personal harassment in the form of unkind words or behaviour Never	5. I am subject to personal harassment in the form of unkind words or behaviour Seldom	5. I am subject to personal harassment in the form of unkind words or behaviour Sometimes	5. I am subject to personal harassment in the form of unkind words or behaviour Often	5. I am subject to personal harassment in the form of unkind words or behaviour Always
6. I have unachievable deadlines	6. I have unachievable deadlines Never	6. I have unachievable deadlines Seldom	6. I have unachievable deadlines Sometimes	6. I have unachievable deadlines Often	6. I have unachievable deadlines Always
7. If work gets difficult, my colleagues will help me	7. If work gets difficult, my colleagues will help me Never	7. If work gets difficult, my colleagues will help me Seldom	7. If work gets difficult, my colleagues will help me Sometimes	7. If work gets difficult, my colleagues will help me Often	7. If work gets difficult, my colleagues will help me Always

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* 4. 2

	Never	Seldom	Sometimes	Often	Always
8. I am given supportive feedback on the work I do	8. I am given supportive feedback on the work I do Never	8. I am given supportive feedback on the work I do Seldom	8. I am given supportive feedback on the work I do Sometimes	8. I am given supportive feedback on the work I do Often	8. I am given supportive feedback on the work I do Always
9. I have to work very intensively	9. I have to work very intensively Never	9. I have to work very intensively Seldom	9. I have to work very intensively Sometimes	9. I have to work very intensively Often	9. I have to work very intensively Always
10. I have a say in my own work speed	10. I have a say in my own work speed Never	10. I have a say in my own work speed Seldom	10. I have a say in my own work speed Sometimes	10. I have a say in my own work speed Often	10. I have a say in my own work speed Always
11. I am clear what my duties and responsibilities are	11. I am clear what my duties and responsibilities are Never	11. I am clear what my duties and responsibilities are Seldom	11. I am clear what my duties and responsibilities are Sometimes	11. I am clear what my duties and responsibilities are Often	11. I am clear what my duties and responsibilities are Always
12. I have to neglect some tasks because I have too much to do	12. I have to neglect some tasks because I have too much to do Never	12. I have to neglect some tasks because I have too much to do Seldom	12. I have to neglect some tasks because I have too much to do Sometimes	12. I have to neglect some tasks because I have too much to do Often	12. I have to neglect some tasks because I have too much to do Always
13.I am clear about the goals and objectives for my department	13.I am clear about the goals and objectives for my department Never	13.I am clear about the goals and objectives for my department Seldom	13.I am clear about the goals and objectives for my department Sometimes	13.I am clear about the goals and objectives for my department Often	13.I am clear about the goals and objectives for my department Always
14. There is friction or anger between colleagues	14. There is friction or anger between colleagues Never	14. There is friction or anger between colleagues Seldom	14. There is friction or anger between colleagues Sometimes	14. There is friction or anger between colleagues Often	14. There is friction or anger between colleagues Always

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* 5. 3.

	Never	Seldom	Sometimes	Often	Always
15. I have a choice in deciding how I do my work	15. I have a choice in deciding how I do my work Never	15. I have a choice in deciding how I do my work Seldom	15. I have a choice in deciding how I do my work Sometimes	15. I have a choice in deciding how I do my work Often	15. I have a choice in deciding how I do my work Always
16. I am unable to take sufficient breaks	16. I am unable to take sufficient breaks Never	16. I am unable to take sufficient breaks Seldom	16. I am unable to take sufficient breaks Sometimes	16. I am unable to take sufficient breaks Often	16. I am unable to take sufficient breaks Always
17. I understand how my work fits into the overall aim of the organisation	17. I understand how my work fits into the overall aim of the organisation Never	17. I understand how my work fits into the overall aim of the organisation Seldom	17. I understand how my work fits into the overall aim of the organisation Sometimes	17. I understand how my work fits into the overall aim of the organisation Often	17. I understand how my work fits into the overall aim of the organisation Always
18. I am pressured to work long hours	18. I am pressured to work long hours Never	18. I am pressured to work long hours Seldom	18. I am pressured to work long hours Sometimes	18. I am pressured to work long hours Often	18. I am pressured to work long hours Always
19. I have a choice in deciding what I do at work	19. I have a choice in deciding what I do at work Never	19. I have a choice in deciding what I do at work Seldom	19. I have a choice in deciding what I do at work Sometimes	19. I have a choice in deciding what I do at work Often	19. I have a choice in deciding what I do at work Always
20. I have to work very fast	20. I have to work very fast Never	20. I have to work very fast Seldom	20. I have to work very fast Sometimes	20. I have to work very fast Often	20. I have to work very fast Always
21. I am subject to bullying at work	21. I am subject to bullying at work Never	21. I am subject to bullying at work Seldom	21. I am subject to bullying at work Sometimes	21. I am subject to bullying at work Often	21. I am subject to bullying at work Always

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* 6. 4.

	Never	Seldom	Sometimes	Often	Always
22. I have unrealistic time pressures	22. I have unrealistic time pressures Never	22. I have unrealistic time pressures Seldom	22. I have unrealistic time pressures Sometimes	22. I have unrealistic time pressures Often	22. I have unrealistic time pressures Always
23. I can rely on my line manager to help me out with a work problem	23. I can rely on my line manager to help me out with a work problem Never	23. I can rely on my line manager to help me out with a work problem Seldom	23. I can rely on my line manager to help me out with a work problem Sometimes	23. I can rely on my line manager to help me out with a work problem Often	23. I can rely on my line manager to help me out with a work problem Always
24. I get help and support I need from colleagues	24. I get help and support I need from colleagues Never	24. I get help and support I need from colleagues Seldom	24. I get help and support I need from colleagues Sometimes	24. I get help and support I need from colleagues Often	24. I get help and support I need from colleagues Always
25. I have some say over the way I work	25. I have some say over the way I work Never	25. I have some say over the way I work Seldom	25. I have some say over the way I work Sometimes	25. I have some say over the way I work Often	25. I have some say over the way I work Always
26. I have sufficient opportunities to question managers about change at work	26. I have sufficient opportunities to question managers about change at work Never	26. I have sufficient opportunities to question managers about change at work Seldom	26. I have sufficient opportunities to question managers about change at work Sometimes	26. I have sufficient opportunities to question managers about change at work Often	26. I have sufficient opportunities to question managers about change at work Always
27. I receive the respect at work I deserve from my colleagues	27. I receive the respect at work I deserve from my colleagues Never	27. I receive the respect at work I deserve from my colleagues Seldom	27. I receive the respect at work I deserve from my colleagues Sometimes	27. I receive the respect at work I deserve from my colleagues Often	27. I receive the respect at work I deserve from my colleagues Always
28. Staff are always consulted about change at work	28. Staff are always consulted about change at work Never	28. Staff are always consulted about change at work Seldom	28. Staff are always consulted about change at work Sometimes	28. Staff are always consulted about change at work Often	28. Staff are always consulted about change at work Always

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* 7. 5.

	Never	Seldom	Sometimes	Often	Always
29. I can talk to my line manager about something that has upset or annoyed me about work	29. I can talk to my line manager about something that has upset or annoyed me about work Never	29. I can talk to my line manager about something that has upset or annoyed me about work Seldom	29. I can talk to my line manager about something that has upset or annoyed me about work Sometimes	29. I can talk to my line manager about something that has upset or annoyed me about work Often	29. I can talk to my line manager about something that has upset or annoyed me about work Always
30. My working time can be flexible	30. My working time can be flexible Never	30. My working time can be flexible Seldom	30. My working time can be flexible Sometimes	30. My working time can be flexible Often	30. My working time can be flexible Always
31. My colleagues are willing to listen to my work-related problems	31. My colleagues are willing to listen to my work-related problems Never	31. My colleagues are willing to listen to my work-related problems Seldom	31. My colleagues are willing to listen to my work-related problems Sometimes	31. My colleagues are willing to listen to my work-related problems Often	31. My colleagues are willing to listen to my work-related problems Always
32. When changes are made at work, I am clear how they will work out in practice	32. When changes are made at work, I am clear how they will work out in practice Never	32. When changes are made at work, I am clear how they will work out in practice Seldom	32. When changes are made at work, I am clear how they will work out in practice Sometimes	32. When changes are made at work, I am clear how they will work out in practice Often	32. When changes are made at work, I am clear how they will work out in practice Always
33. I am supported through emotionally demanding work	33. I am supported through emotionally demanding work Never	33. I am supported through emotionally demanding work Seldom	33. I am supported through emotionally demanding work Sometimes	33. I am supported through emotionally demanding work Often	33. I am supported through emotionally demanding work Always
34. Relationships at work are strained	34. Relationships at work are strained Never	34. Relationships at work are strained Seldom	34. Relationships at work are strained Sometimes	34. Relationships at work are strained Often	34. Relationships at work are strained Always
35. My line manager encourages me at work	35. My line manager encourages me at work Never	35. My line manager encourages me at work Seldom	35. My line manager encourages me at work Sometimes	35. My line manager encourages me at work Often	35. My line manager encourages me at work Always

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* 8. During an average week I work:

	10 - 20	20 - 30	30 - 40	40 - 50	50 - 60	60 - 70	70 - 80	90 - 100	100 +
Hours	Hours 10 - 20	Hours 20 - 30	Hours 30 - 40	Hours 40 - 50	Hours 50 - 60	Hours 60 - 70	Hours 70 - 80	Hours 90 - 100	Hours 100 +

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* 9. I would describe the hours worked above my contractual to be:

Voluntary with pay

Voluntary unpaid

Pressurised to work

Rostered overtime without consultation

Culture of long hours that make it awkward to leave when I should

Obligation to support fellow workers

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* 10. Taking an average month, how many extra hours do you work that are unpaid?:

	1 - 5	5 - 10	10 - 20	20 - 30	30 - 40	40 - 50
Unpaid hours	Unpaid hours 1 - 5	Unpaid hours 5 - 10	Unpaid hours 10 - 20	Unpaid hours 20 - 30	Unpaid hours 30 - 40	Unpaid hours 40 - 50

Other

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* 11. Do you feel that the economic situation and spending cuts will impact on your work and safety, either directly or indirectly.

	Considerable	Certain	Possible	Unlikely	Never considered it
Impact to be:	Impact to be: Considerable	Impact to be: Certain	Impact to be: Possible	Impact to be: Unlikely	Impact to be: Never considered it

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* 12. Membership

I am not a member but would like to know more.

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* 13. Thank you!

Once we have collated the responses we will communicate these results with you.

Please complete your email:

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* 14. Phone number (For record updates and text alerts)

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* 15. The best way of communicating with you is through a network of recognised TSSA representatives, and we have lots of opportunities for more representatives. Representatives who receive full training and support.

I am interested in finding out more about the role of...

Local rep

Health and safety

Union learning

Pensions champion

Workplace contact (an unofficial role supporting rep activity in your location)

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* 16. If you have other points to make, questions to ask, or ideas for activity. Please let us know.

Thank you for your time.

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* 1. Workplace location

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* 2. Ocupation

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* 3. 1.

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* 4. 2

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* 5. 3.

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* 6. 4.

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* 7. 5.

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* 8. During an average week I work:

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* 9. I would describe the hours worked above my contractual to be:

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* 10. Taking an average month, how many extra hours do you work that are unpaid?:

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* 11. Do you feel that the economic situation and spending cuts will impact on your work and safety, either directly or indirectly.

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* 12. Membership

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* 13. Thank you!Once we have collated the responses we will communicate these results with you. Please complete your email:

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* 14. Phone number (For record updates and text alerts)

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* 15. The best way of communicating with you is through a network of recognised TSSA representatives, and we have lots of opportunities for more representatives. Representatives who receive full training and support. I am interested in finding out more about the role of...

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* 16. If you have other points to make, questions to ask, or ideas for activity. Please let us know.

* 13. Thank you!

Once we have collated the responses we will communicate these results with you.

Please complete your email:

* 15. The best way of communicating with you is through a network of recognised TSSA representatives, and we have lots of opportunities for more representatives. Representatives who receive full training and support.

I am interested in finding out more about the role of...