TSS test Survey

*

1. Please enter your Phone Number

Please enter your Phone Number

2. Please enter your First Name

Please enter your First Name

3. Please tell us the name of the agent that you talked to

Please tell us the name of the agent that you talked to Bob

Chuck

Dann

Greg

Jeff

Jim.H

Jim.M

Lee

Wayne

4. What time of the day did you call?

What time of the day did you call? 7-9

9-11

11-1

1-3

3-6

5. Please tell us about the amount of time it took to answer your call?

Please tell us about the amount of time it took to answer your call? No Answer

Over 2 minutes

Less than 2 minutes

Less than 30 seconds

6. Please tell us the reason for your call?

Please tell us the reason for your call? Catalog Information

Check Stock

Part Specifications

Technical Assistance

Warranty

7. Please tell us about the information you received

Please tell us about the information you received No information

Somewhat Helpful

Helpful

Very Helpful

8. Did the information you received allow you to make a sale?

Did the information you received allow you to make a sale? No

Still pending

Part not available

Yes

9. Please tell us about the agent attitude

Please tell us about the agent attitude Rude

Not concern

Helpful

Very helpful

10. Please tell us about your overall experience with this service?

Please tell us about your overall experience with this service? Poor

Average

Good

Very Good

Excellent

TSS test
Exit this survey

1. Default Section

TSS testExit this survey

1. Default Section

TSS test
Exit this survey