Customer Satisfaction Survey
Cancel this survey >>
How Are We Doing?
We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)
1
. Tell us about yourself . . .
Tell us about yourself . . .
Student
Faculty
Administration
2
. Please tell us the date and/or time you interacted with the office.
Please tell us the date and/or time you interacted with the office.
3
. With whom did you interact in this office? (check all that apply)
With whom did you interact in this office? (check all that apply)
Ian White
Jakki Webb
Marie Shebunchak
Melinda Ballengee
Ruimin Zhang
Sonia Fernandes
Susan Nelson
Yocasta Brens-Watson
4
. How did you interact with the office? (check all that apply)
How did you interact with the office? (check all that apply)
Email
Fax
Telephone
Walk-in
5
. What was the purpose for your contact with this office?
What was the purpose for your contact with this office?
6
. Was your issue resolved?
Was your issue resolved?
Yes, it was resolved.
No, it requires followup.
7
. How satisfied were you with the time it took to resolve your inquiry?
How satisfied were you with the time it took to resolve your inquiry?
Highly Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Highly Dissatisfied
8
. Was the staff member informed and knowledgeable?
Was the staff member informed and knowledgeable?
Yes
No
9
. Were you treated in a professional and courteous manner?
Were you treated in a professional and courteous manner?
Yes
No
If No, please explain.
10
. Were you satisfied with the service you received from our office?
Were you satisfied with the service you received from our office?
Yes
No
Comments:
Powered by
SurveyMonkey
Check out our
sample surveys
and create your own now!
Javascript is required for this site to function, please enable.