customer feedback survey
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1
. Which Kidzplay do you normally visit?
Which Kidzplay do you normally visit?
Northallerton
Harrogate
2
. When did you visit Kidzplay?
MM
DD
YYYY
Monday
When did you visit Kidzplay? Monday Month
/
Day
/
Year
Tuesday
Tuesday Month
/
Day
/
Year
Wednesday
Wednesday Month
/
Day
/
Year
Thursday
Thursday Month
/
Day
/
Year
Friday
Friday Month
/
Day
/
Year
Saturday
Saturday Month
/
Day
/
Year
Sunday
Sunday Month
/
Day
/
Year
3
. What was the weather like?
What was the weather like?
Rainy
Cloudy
Sunny
Sun and Showers
4
. How busy was Kidzplay?
How busy was Kidzplay?
Very Busy
Busy
Medium
Quiet
Very Quiet
5
. Please rate the following:
Poor
OK
Good
Excellent
Cleanliness of the centre
*
Please rate the following: Cleanliness of the centre Poor
Cleanliness of the centre OK
Cleanliness of the centre Good
Cleanliness of the centre Excellent
Cleanliness of the toilets
Cleanliness of the toilets Poor
Cleanliness of the toilets OK
Cleanliness of the toilets Good
Cleanliness of the toilets Excellent
How quickly you served at kidzplay
How quickly you served at kidzplay Poor
How quickly you served at kidzplay OK
How quickly you served at kidzplay Good
How quickly you served at kidzplay Excellent
friendliness of the staff
friendliness of the staff Poor
friendliness of the staff OK
friendliness of the staff Good
friendliness of the staff Excellent
How comfortable the temperature was
How comfortable the temperature was Poor
How comfortable the temperature was OK
How comfortable the temperature was Good
How comfortable the temperature was Excellent
We would appreciate any comments on your ratings
6
. Were you made aware of:
Yes
No
Our loyalty scheme?
*
Were you made aware of: Our loyalty scheme? Yes
Our loyalty scheme? No
Season tickets ?
Season tickets ? Yes
Season tickets ? No
Play and eat deals?
Play and eat deals? Yes
Play and eat deals? No
Any comments?
7
. Please rate the food if you ate at Kidzplay today
Yes
No
Was the food quality as you expected?
*
Please rate the food if you ate at Kidzplay today Was the food quality as you expected? Yes
Was the food quality as you expected? No
Was it value for money?
Was it value for money? Yes
Was it value for money? No
Was it delivered to you within 20 minutes of ordering?
Was it delivered to you within 20 minutes of ordering? Yes
Was it delivered to you within 20 minutes of ordering? No
Was the portion size adequate?
Was the portion size adequate? Yes
Was the portion size adequate? No
Any comments?
8
. Overall would you rate your visit today as:
Overall would you rate your visit today as:
Poor
Adequate
Good
Excellent
Any other comments?
9
. Would you recommend us to anyone else based on your visit today?
Would you recommend us to anyone else based on your visit today?
Yes
No
10
. Thank you for taking the time to complete our survey. Please complete your details below so we can enter you into our monthly prize draw to win two free passes for a month.
Thank you for taking the time to complete our survey. Please complete your details below so we can enter you into our monthly prize draw to win two free passes for a month.
Name:
Address 1:
Address 2:
City/Town:
State/Province:
ZIP/Postal Code:
Email Address:
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