Union State Bank Survey
1
. Which location do you use the most?
OFTEN
OCCASIONALLY
NEVER
201 West Court, Ave, Winterset
*
Which location do you use the most? 201 West Court, Ave, Winterset OFTEN
201 West Court, Ave, Winterset OCCASIONALLY
201 West Court, Ave, Winterset NEVER
6305 Mills Civic Pkwy, WDM
6305 Mills Civic Pkwy, WDM OFTEN
6305 Mills Civic Pkwy, WDM OCCASIONALLY
6305 Mills Civic Pkwy, WDM NEVER
160 East Garfield, Truro
160 East Garfield, Truro OFTEN
160 East Garfield, Truro OCCASIONALLY
160 East Garfield, Truro NEVER
615 East Highway 92, Winterset
615 East Highway 92, Winterset OFTEN
615 East Highway 92, Winterset OCCASIONALLY
615 East Highway 92, Winterset NEVER
2
. Is Union State Bank your primary bank?
Is Union State Bank your primary bank?
Yes
No
3
. Do you use the following?
YES
NO
Bill Pay
*
Do you use the following? Bill Pay YES
Bill Pay NO
Online Banking
Online Banking YES
Online Banking NO
Debit Card
Debit Card YES
Debit Card NO
4
. How would you rate the following:
User Friendly
Needs Some Improvements
Difficult to Use
Bill Pay
*
How would you rate the following: Bill Pay User Friendly
Bill Pay Needs Some Improvements
Bill Pay Difficult to Use
Online Banking
Online Banking User Friendly
Online Banking Needs Some Improvements
Online Banking Difficult to Use
Our Website
Our Website User Friendly
Our Website Needs Some Improvements
Our Website Difficult to Use
5
. How often do you use the following:
Daily
Weekly
Monthly
Rarely
Never
Bill Pay
*
How often do you use the following: Bill Pay Daily
Bill Pay Weekly
Bill Pay Monthly
Bill Pay Rarely
Bill Pay Never
Online Banking
Online Banking Daily
Online Banking Weekly
Online Banking Monthly
Online Banking Rarely
Online Banking Never
Website
Website Daily
Website Weekly
Website Monthly
Website Rarely
Website Never
Teller Line
Teller Line Daily
Teller Line Weekly
Teller Line Monthly
Teller Line Rarely
Teller Line Never
6
. Please list other products and services you would utilize if offered:
Please list other products and services you would utilize if offered:
7
. Where do you obtain information about Union State Bank's products and services?
Where do you obtain information about Union State Bank's products and services?
Newspaper Ads
Friends and Family
Website
Facebook
Bank Employees
8
. Other Comments:
Other Comments:
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