This Issue's Dilemma:

 

Who's in Charge? Struggles between IT and facilities management 

As VP of data center management, I am constantly running interference between my CIO and the Senior VP of facilities. As our data centers become larger, (with some of them in their own buildings), the friction between the facilities department and the IT increases. 

We are looking at ways to make data centers more efficient so lot's of decisions are on the table. The efficiency decisions take a back seat to WHO gets to make them. 

I have some ideas about how to fix this problem and would like my peers input. 

Would it be better to have data centers management function more like project managers and facilitate decisions and tasks needs in both areas, or should we rework data center management roles and reporting structure so they have the authority to make decisions in both areas?

-- Bill K., VP of data center management

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