Customer Satisfaction is a Must!

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1. Phone etiquette and friendliness of staff when making the appointment?
2. Were you greeted when you walked in the door?
3. Was checkout fast and efficient?
4. Was your service person running on time?
5. Was their appearance and conversation appropriate?
6. If this was your first visit, did you receive a consultation?
7. Were you educated on the products used during your service?
8. Overall, my experience with The Spa at River Ridge has been:
9. Name:
10. Additional Comments
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