West Allis/West Milwaukee Recreation Participant Survey

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1. What program did you take part in through WA/WM Recreation Department?

What program did you take part in through WA/WM Recreation Department?

2. Was the registration process convenient and efficient?

Was the registration process convenient and efficient?   Yes No

Why or why not?

3. Was the length of the program appropriate?

Was the length of the program appropriate?   Yes No

If no, why not?

4. What days work best for you to participate in WA/WM recreation programs?

What days work best for you to participate in WA/WM recreation programs?   Monday Tuesday Wednesday Thursday Friday Saturday

5. What times would be the most convenient for you to attend programs?

What times would be the most convenient for you to attend programs?   Morning Afternoon Evening

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6. How would you rate the instructor?

	Excellent	Good	Adequate	Poor
professional (professionally dressed, courteous, helpful)	*How would you rate the instructor? professional (professionally dressed, courteous, helpful) Excellent	professional (professionally dressed, courteous, helpful) Good	professional (professionally dressed, courteous, helpful) Adequate	professional (professionally dressed, courteous, helpful) Poor
knowledge of program content	knowledge of program content Excellent	knowledge of program content Good	knowledge of program content Adequate	knowledge of program content Poor
enthusiastic	enthusiastic Excellent	enthusiastic Good	enthusiastic Adequate	enthusiastic Poor
ability to instruct	ability to instruct Excellent	ability to instruct Good	ability to instruct Adequate	ability to instruct Poor

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7. How would you rate the program you participated in?

	Excellent	Good	Adequate	Poor
location	*How would you rate the program you participated in? location Excellent	location Good	location Adequate	location Poor
ease of locating class 1st night	ease of locating class 1st night Excellent	ease of locating class 1st night Good	ease of locating class 1st night Adequate	ease of locating class 1st night Poor
met your expectation	met your expectation Excellent	met your expectation Good	met your expectation Adequate	met your expectation Poor
content delivered as expected	content delivered as expected Excellent	content delivered as expected Good	content delivered as expected Adequate	content delivered as expected Poor
cleanliness of the building	cleanliness of the building Excellent	cleanliness of the building Good	cleanliness of the building Adequate	cleanliness of the building Poor
room was suitable for the program	room was suitable for the program Excellent	room was suitable for the program Good	room was suitable for the program Adequate	room was suitable for the program Poor

8. Was the fee reasonable for the program?

Was the fee reasonable for the program?   Yes No

Why or why not?

9. How did you learn about the WA/WM recreation programs?

How did you learn about the WA/WM recreation programs?   Recreation Guide Flyers at Schools Website

Other

10. Is there another source that would be more effective to promote our programs?

Is there another source that would be more effective to promote our programs?

11. Based on your experience, how likely is it that you will register for another program with WA/WM Recreation Department?

Based on your experience, how likely is it that you will register for another program with WA/WM Recreation Department?   Certainly Very Likely Likely Unlikely Very Unlikely

Is there a program that you would like to see that is not offered?

12. If you have any suggestions regarding how WA/WM Recreational Department can improve the services we provide to you, please write them below?

If you have any suggestions regarding how WA/WM Recreational Department can improve the services we provide to you, please write them below?