Financial Aid SurveyFinancial Aid Survey

1. My contact with the Financial Aid office was through:

My contact with the Financial Aid office was through: BlazerNet

In Person

Phone

2. Please rate the following statements in order of how they apply to you.

	Strongly agree	Agree	Disagree	Strongly Disagree	N/A
I was treated in a friendly, knowledgeable and professional manner.	*Please rate the following statements in order of how they apply to you. I was treated in a friendly, knowledgeable and professional manner. Strongly agree	I was treated in a friendly, knowledgeable and professional manner. Agree	I was treated in a friendly, knowledgeable and professional manner. Disagree	I was treated in a friendly, knowledgeable and professional manner. Strongly Disagree	I was treated in a friendly, knowledgeable and professional manner. N/A
My visit, telephone call and/or email message to the office was handled in a timely manner.	My visit, telephone call and/or email message to the office was handled in a timely manner. Strongly agree	My visit, telephone call and/or email message to the office was handled in a timely manner. Agree	My visit, telephone call and/or email message to the office was handled in a timely manner. Disagree	My visit, telephone call and/or email message to the office was handled in a timely manner. Strongly Disagree	My visit, telephone call and/or email message to the office was handled in a timely manner. N/A
I received the information I needed and know exactly what I need to do next.	I received the information I needed and know exactly what I need to do next. Strongly agree	I received the information I needed and know exactly what I need to do next. Agree	I received the information I needed and know exactly what I need to do next. Disagree	I received the information I needed and know exactly what I need to do next. Strongly Disagree	I received the information I needed and know exactly what I need to do next. N/A
The Web presence was helpful and informative.	The Web presence was helpful and informative. Strongly agree	The Web presence was helpful and informative. Agree	The Web presence was helpful and informative. Disagree	The Web presence was helpful and informative. Strongly Disagree	The Web presence was helpful and informative. N/A
The staff member expressed a sincere interest in me, and I felt respected and valued as an individual.	The staff member expressed a sincere interest in me, and I felt respected and valued as an individual. Strongly agree	The staff member expressed a sincere interest in me, and I felt respected and valued as an individual. Agree	The staff member expressed a sincere interest in me, and I felt respected and valued as an individual. Disagree	The staff member expressed a sincere interest in me, and I felt respected and valued as an individual. Strongly Disagree	The staff member expressed a sincere interest in me, and I felt respected and valued as an individual. N/A
I was encouraged to come by for help.	I was encouraged to come by for help. Strongly agree	I was encouraged to come by for help. Agree	I was encouraged to come by for help. Disagree	I was encouraged to come by for help. Strongly Disagree	I was encouraged to come by for help. N/A
I was made aware that changes to my schedule may affect my financial aid.	I was made aware that changes to my schedule may affect my financial aid. Strongly agree	I was made aware that changes to my schedule may affect my financial aid. Agree	I was made aware that changes to my schedule may affect my financial aid. Disagree	I was made aware that changes to my schedule may affect my financial aid. Strongly Disagree	I was made aware that changes to my schedule may affect my financial aid. N/A
My issue was thoroughly explained.	My issue was thoroughly explained. Strongly agree	My issue was thoroughly explained. Agree	My issue was thoroughly explained. Disagree	My issue was thoroughly explained. Strongly Disagree	My issue was thoroughly explained. N/A
I am satisfied with the quality of service in the Financial Aid office.	I am satisfied with the quality of service in the Financial Aid office. Strongly agree	I am satisfied with the quality of service in the Financial Aid office. Agree	I am satisfied with the quality of service in the Financial Aid office. Disagree	I am satisfied with the quality of service in the Financial Aid office. Strongly Disagree	I am satisfied with the quality of service in the Financial Aid office. N/A

3. The space below is available for you to offer your general comments and/or any suggested improvements.

The space below is available for you to offer your general comments and/or any suggested improvements.

4. I would like someone to contact me:

I would like someone to contact me: Name
Email address
Phone number

Financial Aid Survey
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Financial Aid Survey
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