I would recommend ACER,LLC to a friend or family member who needed counseling.
I would recommend ACER,LLC to a friend or family member who needed counseling. Strongly Agree
I would recommend ACER,LLC to a friend or family member who needed counseling. Agree
I would recommend ACER,LLC to a friend or family member who needed counseling. Neutral
I would recommend ACER,LLC to a friend or family member who needed counseling. Disagree
I would recommend ACER,LLC to a friend or family member who needed counseling. Strongly Disagree
I would recommend ACER,LLC to a friend or family member who needed counseling. N/A
The attitude, helpfulness and timeliness of the staff met my expectations.
The attitude, helpfulness and timeliness of the staff met my expectations. Strongly Agree
The attitude, helpfulness and timeliness of the staff met my expectations. Agree
The attitude, helpfulness and timeliness of the staff met my expectations. Neutral
The attitude, helpfulness and timeliness of the staff met my expectations. Disagree
The attitude, helpfulness and timeliness of the staff met my expectations. Strongly Disagree
The attitude, helpfulness and timeliness of the staff met my expectations. N/A
The initial assessment prior to my admission was performed in a timely and informative manner.
The initial assessment prior to my admission was performed in a timely and informative manner. Strongly Agree
The initial assessment prior to my admission was performed in a timely and informative manner. Agree
The initial assessment prior to my admission was performed in a timely and informative manner. Neutral
The initial assessment prior to my admission was performed in a timely and informative manner. Disagree
The initial assessment prior to my admission was performed in a timely and informative manner. Strongly Disagree
The initial assessment prior to my admission was performed in a timely and informative manner. N/A
Services were available at convenient times for me.
Services were available at convenient times for me. Strongly Agree
Services were available at convenient times for me. Agree
Services were available at convenient times for me. Neutral
Services were available at convenient times for me. Disagree
Services were available at convenient times for me. Strongly Disagree
Services were available at convenient times for me. N/A
The staff explained the program rules, expectations and procedures clearly.
The staff explained the program rules, expectations and procedures clearly. Strongly Agree
The staff explained the program rules, expectations and procedures clearly. Agree
The staff explained the program rules, expectations and procedures clearly. Neutral
The staff explained the program rules, expectations and procedures clearly. Disagree
The staff explained the program rules, expectations and procedures clearly. Strongly Disagree
The staff explained the program rules, expectations and procedures clearly. N/A
Staff explained the goals and objectives of my treatment.
Staff explained the goals and objectives of my treatment. Strongly Agree
Staff explained the goals and objectives of my treatment. Agree
Staff explained the goals and objectives of my treatment. Neutral
Staff explained the goals and objectives of my treatment. Disagree
Staff explained the goals and objectives of my treatment. Strongly Disagree
Staff explained the goals and objectives of my treatment. N/A
While in treatment at ACER,LLC, new ways of dealing with life problems were learned.
While in treatment at ACER,LLC, new ways of dealing with life problems were learned. Strongly Agree
While in treatment at ACER,LLC, new ways of dealing with life problems were learned. Agree
While in treatment at ACER,LLC, new ways of dealing with life problems were learned. Neutral
While in treatment at ACER,LLC, new ways of dealing with life problems were learned. Disagree
While in treatment at ACER,LLC, new ways of dealing with life problems were learned. Strongly Disagree
While in treatment at ACER,LLC, new ways of dealing with life problems were learned. N/A
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery.
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery. Strongly Agree
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery. Agree
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery. Neutral
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery. Disagree
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery. Strongly Disagree
The counselor's presentation of coping skills, educational material and lectures were beneficial to my recovery. N/A
The counselors helped me gain insight into my issues.
The counselors helped me gain insight into my issues. Strongly Agree
The counselors helped me gain insight into my issues. Agree
The counselors helped me gain insight into my issues. Neutral
The counselors helped me gain insight into my issues. Disagree
The counselors helped me gain insight into my issues. Strongly Disagree
The counselors helped me gain insight into my issues. N/A
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.).
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.). Strongly Agree
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.). Agree
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.). Neutral
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.). Disagree
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.). Strongly Disagree
The counselors were helpful in developing resources for me while I was in treatment (i.e. developing aftercare plan, linking to community resources, AA/NA meetings, getting linked to doctor, etc.). N/A
Staff members were sensitive to my cultural/ethnic background.
Staff members were sensitive to my cultural/ethnic background. Strongly Agree
Staff members were sensitive to my cultural/ethnic background. Agree
Staff members were sensitive to my cultural/ethnic background. Neutral
Staff members were sensitive to my cultural/ethnic background. Disagree
Staff members were sensitive to my cultural/ethnic background. Strongly Disagree
Staff members were sensitive to my cultural/ethnic background. N/A
Staff members respected my right to confidentiality.
Staff members respected my right to confidentiality. Strongly Agree
Staff members respected my right to confidentiality. Agree
Staff members respected my right to confidentiality. Neutral
Staff members respected my right to confidentiality. Disagree
Staff members respected my right to confidentiality. Strongly Disagree
Staff members respected my right to confidentiality. N/A
The individual/family counseling sessions were helpful.
The individual/family counseling sessions were helpful. Strongly Agree
The individual/family counseling sessions were helpful. Agree
The individual/family counseling sessions were helpful. Neutral
The individual/family counseling sessions were helpful. Disagree
The individual/family counseling sessions were helpful. Strongly Disagree
The individual/family counseling sessions were helpful. N/A
The group sessions were helpful.
The group sessions were helpful. Strongly Agree
The group sessions were helpful. Agree
The group sessions were helpful. Neutral
The group sessions were helpful. Disagree
The group sessions were helpful. Strongly Disagree
The group sessions were helpful. N/A
I had a positive relationship with my counselor.
I had a positive relationship with my counselor. Strongly Agree
I had a positive relationship with my counselor. Agree
I had a positive relationship with my counselor. Neutral
I had a positive relationship with my counselor. Disagree
I had a positive relationship with my counselor. Strongly Disagree
I had a positive relationship with my counselor. N/A
The facility was kept neat and clean.
The facility was kept neat and clean. Strongly Agree
The facility was kept neat and clean. Agree
The facility was kept neat and clean. Neutral
The facility was kept neat and clean. Disagree
The facility was kept neat and clean. Strongly Disagree
The facility was kept neat and clean. N/A