| Availability of Athletic Administration Staff for Assistance | | | | | |
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| Overall Conduct of Administrative Staff Regarding Student-Athletes | | | | | |
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| Leadership of Athletic Administration | | | | | |
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| Quality of Communication from Athletic Administration | | | | | |
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| Dedication of Athletic Administration | | | | | |
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| Commitment of Athletic Administration to your Success | | | | | |
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| Involvement of Institutional Student-Athlete Advisory Committee (SAAC) in Departmental Operations | | | | | |
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| Awareness of Faculty Athletics Representative (FAR) and His/Her Role in Administration of Athletic Department | | | | | |
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| Level of Knowledge and Service of the Compliance/Eligibility Department (Kenny Howell) | | | | | |
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| Level of Knowledge and Service of the Sports Information Department (Lindsey Peltier) | | | | | |
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