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Feedback on your call

Your feedback is very important to us, and we thank you for taking a few minutes to fill in the short questionnaire below. All individual answers are anonymous and confidential, and will be used to help us to improve our helpline services.

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* 1. Do you understand the risks you face better than before?

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* 2. Are you better able to plan for your immediate and future safety?

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* 3. Do you have children?

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* 4. If yes, do you feel that your children will be safer now?

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* 5. Have you talked to anyone else about your experiences of domestic abuse? (please tick one or more of the options)

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* 6. Who might you have contacted if this helpline was not available?

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* 7. Did you get enough information from the helpline to help you decide what to do next?

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* 8. Do you feel confident about getting support and information in the future?

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* 9. Please tell us more about the helpline worker you spoke to.

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Did you find it easy to talk to the helpline worker?
Did you feel she listened to you?
Do you think she had a good knowledge about domestic violence and the support available?
Were you provided with the emotional support and information you needed?

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* 10. Where did you get the helpline number from?

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* 11. And finally, what part of the England do you currently live in?

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