Skip to content

National Domestic Violence Helpline: Survivor Feedback

Feedback on your call

Your feedback is very important to us, and we thank you for taking a few minutes to fill in the short questionnaire below. All individual answers are anonymous and confidential, and will be used to help us to improve our helpline services.
1.Do you understand the risks you face better than before?
2.Are you better able to plan for your immediate and future safety?
3.Do you have children?
4.If yes, do you feel that your children will be safer now?
5.Have you talked to anyone else about your experiences of domestic abuse? (please tick one or more of the options)
6.Who might you have contacted if this helpline was not available?
7.Did you get enough information from the helpline to help you decide what to do next?
8.Do you feel confident about getting support and information in the future?
9.Please tell us more about the helpline worker you spoke to.
Yes
No
Did you find it easy to talk to the helpline worker?
Did you feel she listened to you?
Do you think she had a good knowledge about domestic violence and the support available?
Were you provided with the emotional support and information you needed?
10.Where did you get the helpline number from?
11.And finally, what part of the England do you currently live in?
Privacy & Cookie Notice