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Toyota-Lift of LA Customer Happiness Survey - RENTALS

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* 1. Happiness with the SALESPERSON (Knowledge, Courtesy, Demonstration, etc.)

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10 Highest

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* 2. Happiness with the DELIVERY (On-Time, As Promised, Appearance, etc.)

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10 Highest

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* 3. Happiness with the PRODUCT (Quality, Features, Up-Time, Value, Pricing, etc.)

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10 Highest

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* 4. Happiness with the INVOICING / BILLING (Timing, Accuracy, etc.)

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* 5. Happiness to RECOMMEND (or CONTINUE DOING BUSINESS) with Toyota

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10 Highest

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* 6. How can we improve?