Pyramid Holiday Park Guest Feedback
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Dear Holiday Guest

Thank you for choosing to stay at Pyramid Holiday Park. Our aim is not only to meet, but to exceed the expectations of our guests. We ask that you kindly complete this survey to assist us in determining our current standards and any areas of improvements.
Your suggestions and comments are invaluable. Please complete this form upon your departure.
With thanks from the Management and Staff of Pyramid Holiday Park.

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1. Please complete the following details:

Please complete the following details: Name
Email address
Arrival Date
Departure Date
Accommodation Type

2. CUSTOMER SERVICE
How would you rate the following?

	Not Applicable	Below Average	Average	Above Average	Excellent
Reservations	*CUSTOMER SERVICE How would you rate the following? Reservations Not Applicable	Reservations Below Average	Reservations Average	Reservations Above Average	Reservations Excellent
Information Supplied	Information Supplied Not Applicable	Information Supplied Below Average	Information Supplied Average	Information Supplied Above Average	Information Supplied Excellent
Speed of Information Supplied	Speed of Information Supplied Not Applicable	Speed of Information Supplied Below Average	Speed of Information Supplied Average	Speed of Information Supplied Above Average	Speed of Information Supplied Excellent
Staff Friendliness	Staff Friendliness Not Applicable	Staff Friendliness Below Average	Staff Friendliness Average	Staff Friendliness Above Average	Staff Friendliness Excellent
Staff Helpfulnes	Staff Helpfulnes Not Applicable	Staff Helpfulnes Below Average	Staff Helpfulnes Average	Staff Helpfulnes Above Average	Staff Helpfulnes Excellent

3. ACCOMMODATION
How would you rate the following?

	Not Applicable	Below Average	Average	Above Average	Excellent
Comfort	*ACCOMMODATION How would you rate the following? Comfort Not Applicable	Comfort Below Average	Comfort Average	Comfort Above Average	Comfort Excellent
Cleanliness	Cleanliness Not Applicable	Cleanliness Below Average	Cleanliness Average	Cleanliness Above Average	Cleanliness Excellent
Condition	Condition Not Applicable	Condition Below Average	Condition Average	Condition Above Average	Condition Excellent
Facilities/Contents	Facilities/Contents Not Applicable	Facilities/Contents Below Average	Facilities/Contents Average	Facilities/Contents Above Average	Facilities/Contents Excellent
Value for Money	Value for Money Not Applicable	Value for Money Below Average	Value for Money Average	Value for Money Above Average	Value for Money Excellent

4. FACILITIES
How would you rate the following?

	Not Applicable	Below Average	Average	Above Average	Excellent
Swimming Pool	*FACILITIES How would you rate the following? Swimming Pool Not Applicable	Swimming Pool Below Average	Swimming Pool Average	Swimming Pool Above Average	Swimming Pool Excellent
Camp Kitchen	Camp Kitchen Not Applicable	Camp Kitchen Below Average	Camp Kitchen Average	Camp Kitchen Above Average	Camp Kitchen Excellent
Barbeques	Barbeques Not Applicable	Barbeques Below Average	Barbeques Average	Barbeques Above Average	Barbeques Excellent
Games Room	Games Room Not Applicable	Games Room Below Average	Games Room Average	Games Room Above Average	Games Room Excellent
TV Room	TV Room Not Applicable	TV Room Below Average	TV Room Average	TV Room Above Average	TV Room Excellent
Shop	Shop Not Applicable	Shop Below Average	Shop Average	Shop Above Average	Shop Excellent
Playground	Playground Not Applicable	Playground Below Average	Playground Average	Playground Above Average	Playground Excellent
Guest Laundries	Guest Laundries Not Applicable	Guest Laundries Below Average	Guest Laundries Average	Guest Laundries Above Average	Guest Laundries Excellent
Ground Maintenance	Ground Maintenance Not Applicable	Ground Maintenance Below Average	Ground Maintenance Average	Ground Maintenance Above Average	Ground Maintenance Excellent
Overall Condition	Overall Condition Not Applicable	Overall Condition Below Average	Overall Condition Average	Overall Condition Above Average	Overall Condition Excellent

5. What was your reason for visiting the Tweed/Coolangatta area?

What was your reason for visiting the Tweed/Coolangatta area? Holiday Beaches Visiting Family	Business Sporting Event Theme Park	Special Occasions
Other (please specify)

6. Why did you choose Pyramid Holiday Park?

Why did you choose Pyramid Holiday Park? Price Location	Top Tourist Park Pet Friendly	Recommended
Other (please specify)

7. My age is:

My age is: Under 25

25 - 34

35 - 44

45 - 54

55 - 64

65 or Over

8. Travelling as:

Travelling as: Couple

Family

Group

Alone

9. How did you hear about Pyramid Holiday Park?

How did you hear about Pyramid Holiday Park?

10. Will you visit us again in the future?

Will you visit us again in the future? Yes	No
Do you have any comments or suggestions ?

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Pyramid Holiday Park Guest FeedbackExit this survey