Global Solar Center Customer Feedback Form
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1. Customer Feedback Form
Your opinion is very important to us. Please answer the questions below so that we can make improvements in order to provide the highest-quality service possible.
1
. What is your name?
What is your name?
2
. What is the name of the solar installation company that you were partnered with?
What is the name of the solar installation company that you were partnered with?
3
. When were you first contacted by our installer?
When were you first contacted by our installer?
4
. Did you end up pursuing a solar system with our installer?
Did you end up pursuing a solar system with our installer?
Yes
No
5
. Please elaborate on your previous answer as to why you did or did not pursue a solar system with our installer.
Please elaborate on your previous answer as to why you did or did not pursue a solar system with our installer.
6
. How would you rate?
Excellent
Good
Moderate
Poor
N/A
Were they knowledgeable?
How would you rate? Were they knowledgeable? Excellent
Were they knowledgeable? Good
Were they knowledgeable? Moderate
Were they knowledgeable? Poor
Were they knowledgeable? N/A
Were they easily accessible?
Were they easily accessible? Excellent
Were they easily accessible? Good
Were they easily accessible? Moderate
Were they easily accessible? Poor
Were they easily accessible? N/A
Did they communicate well?
Did they communicate well? Excellent
Did they communicate well? Good
Did they communicate well? Moderate
Did they communicate well? Poor
Did they communicate well? N/A
How efficient were their services?
How efficient were their services? Excellent
How efficient were their services? Good
How efficient were their services? Moderate
How efficient were their services? Poor
How efficient were their services? N/A
How would your rate your overall experience?
How would your rate your overall experience? Excellent
How would your rate your overall experience? Good
How would your rate your overall experience? Moderate
How would your rate your overall experience? Poor
How would your rate your overall experience? N/A
Other (please specify)
7
. Are there any improvements that you feel our installer or Global Solar Center needs to make?
Are there any improvements that you feel our installer or Global Solar Center needs to make?
8
. Please provide us with any additional information or feedback.
Please provide us with any additional information or feedback.
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