2011 Skylark Ranch Parent Evaluation Survey

Dear Parents / Guardians,
We enjoyed having your daughter with us this summer and hope she not only gained new skills and learned more about herself, but also took home some special memories of her camp experience as well!

The camp programs at Girl Scouts of Northern California are designed and implemented with both you and your daughter's needs in mind. From the registration process through the actual camp experience, our goal is to provide programs and services that work for you. To help us maintain this quality of service, your comments are essential! Please take a few moments and complete this online evaluation form as soon as possible. If you would like to discuss your daughter's camp experience with a council staff member, please contact Tori Barnes, Outdoor Program Director / Skylark Ranch Camp Director at tbarnes@girlscoutsnorcal.org. Thank you for your time and input... we look forward to receiving your comments.

1. This survey is specifically for campers that attended Skylark Ranch. If your daughter attended other GSNorCal run camps this summer, please check all the camps she attended:

This survey is specifically for campers that attended Skylark Ranch. If your daughter attended other GSNorCal run camps this summer, please check all the camps she attended: Bothin	Deer Lake	Camp Metro	Sugar Pine	Community Camp
Other (please specify)

2. What programs did your camper attend at Skylark Ranch?

	Choose a Program 1 Here	Choose a Program 2 Here	Choose a Program 3 Here
Skylark Ranch Programs	What programs did your camper attend at Skylark Ranch? Skylark Ranch Programs Choose a Program 1 Here	Choose a Program 2 Here	Choose a Program 3 Here

Other (please specify)

3. How did you hear about our camp programs?

How did you hear about our camp programs? Received a camp brochure Bay Area Parent Newspaper Ad	Former Camper www.CAMPROCKS.org Troop Leader	Other Internet Site Camp Fair/Community Event Girl Scout Troop / Service Unit
Other (please specify)

4. How did you register for camp?

How did you register for camp? I registered online	I mailed or faxed my registration	I dropped my registration off at the Girl Scout Office
Other (please specify)

5. Did you visit our website the new PARENTS CORNER on our website at www.CAMPROCKS.org?

Did you visit our website the new PARENTS CORNER on our website at www.CAMPROCKS.org? Yes

Please comment on what you like about the site or ideas for improvements

6. Why did you choose Skylark Ranch?

	Essential to our decision	Important	Somewhat important	Didn't factor in to our decision
Girls only	*Why did you choose Skylark Ranch? Girls only Essential to our decision	Girls only Important	Girls only Somewhat important	Girls only Didn't factor in to our decision
Location	Location Essential to our decision	Location Important	Location Somewhat important	Location Didn't factor in to our decision
Specific program	Specific program Essential to our decision	Specific program Important	Specific program Somewhat important	Specific program Didn't factor in to our decision
Past experience with our camps	Past experience with our camps Essential to our decision	Past experience with our camps Important	Past experience with our camps Somewhat important	Past experience with our camps Didn't factor in to our decision
Price	Price Essential to our decision	Price Important	Price Somewhat important	Price Didn't factor in to our decision
Referred by a friend	Referred by a friend Essential to our decision	Referred by a friend Important	Referred by a friend Somewhat important	Referred by a friend Didn't factor in to our decision
Length of program	Length of program Essential to our decision	Length of program Important	Length of program Somewhat important	Length of program Didn't factor in to our decision
Girl Scout Camp	Girl Scout Camp Essential to our decision	Girl Scout Camp Important	Girl Scout Camp Somewhat important	Girl Scout Camp Didn't factor in to our decision

Other (please specify)

7. Did your daughter attend other camps outside of Girl Scouts this summer?

Did your daughter attend other camps outside of Girl Scouts this summer? Yes

If yes, what camps or types of programs did she attend?

8. Girl Scouts of Northern California is evaluating the impact our camp programs have on girls and what girls gain from participation in a summer camp experience. Please comment on which areas of personal growth your daughter improved while at camp. Please check all that apply.

Girl Scouts of Northern California is evaluating the impact our camp programs have on girls and what girls gain from participation in a summer camp experience. Please comment on which areas of personal growth your daughter improved while at camp. Please check all that apply. Self Reliance Courage Self Confidence Teamwork	Socialization Skills Respect for Others Appreciation for our Environment Skill Level in Certain Activities
Please cite examples of how you've seen this growth:

9. What was your daughters favorite part of camp and what did she learn?

What was your daughters favorite part of camp and what did she learn?

10. Would you send your daughter to one of our camps again?

Would you send your daughter to one of our camps again? Yes!

Not Sure...

If No or Not Sure... please explain why:

11. What will you tell your friends, neighbors or associates about our programs and your experience?

What will you tell your friends, neighbors or associates about our programs and your experience?

12. What new programs or activities would you like to see offered at our camps?

What new programs or activities would you like to see offered at our camps?

13. How are we doing? Please rank & comment on the following areas for Skylark Ranch.Provide specific feedback below for things that are both positive and/or need improvement.

	Great!, we're completely satisfied	Good, our expectations were met	Fair, services were satisfactory; some improvements could be made	Poor, our expectations were not met; needs improvements
Brochure: clarity / easy to read and use	*How are we doing? Please rank & comment on the following areas for Skylark Ranch.Provide specific feedback below for things that are both positive and/or need improvement. Brochure: clarity / easy to read and use Great!, we're completely satisfied	Brochure: clarity / easy to read and use Good, our expectations were met	Brochure: clarity / easy to read and use Fair, services were satisfactory; some improvements could be made	Brochure: clarity / easy to read and use Poor, our expectations were not met; needs improvements
Brochure: quantity of information	Brochure: quantity of information Great!, we're completely satisfied	Brochure: quantity of information Good, our expectations were met	Brochure: quantity of information Fair, services were satisfactory; some improvements could be made	Brochure: quantity of information Poor, our expectations were not met; needs improvements
Website: user friendly / informative	Website: user friendly / informative Great!, we're completely satisfied	Website: user friendly / informative Good, our expectations were met	Website: user friendly / informative Fair, services were satisfactory; some improvements could be made	Website: user friendly / informative Poor, our expectations were not met; needs improvements
Camp Fees: amount paid equals value of services received	Camp Fees: amount paid equals value of services received Great!, we're completely satisfied	Camp Fees: amount paid equals value of services received Good, our expectations were met	Camp Fees: amount paid equals value of services received Fair, services were satisfactory; some improvements could be made	Camp Fees: amount paid equals value of services received Poor, our expectations were not met; needs improvements
Overall Registration Process	Overall Registration Process Great!, we're completely satisfied	Overall Registration Process Good, our expectations were met	Overall Registration Process Fair, services were satisfactory; some improvements could be made	Overall Registration Process Poor, our expectations were not met; needs improvements
Online Registration (Doubleknot)	Online Registration (Doubleknot) Great!, we're completely satisfied	Online Registration (Doubleknot) Good, our expectations were met	Online Registration (Doubleknot) Fair, services were satisfactory; some improvements could be made	Online Registration (Doubleknot) Poor, our expectations were not met; needs improvements
Confirmation Packet	Confirmation Packet Great!, we're completely satisfied	Confirmation Packet Good, our expectations were met	Confirmation Packet Fair, services were satisfactory; some improvements could be made	Confirmation Packet Poor, our expectations were not met; needs improvements
Bus Loading Process	Bus Loading Process Great!, we're completely satisfied	Bus Loading Process Good, our expectations were met	Bus Loading Process Fair, services were satisfactory; some improvements could be made	Bus Loading Process Poor, our expectations were not met; needs improvements
Bus Unloading Process	Bus Unloading Process Great!, we're completely satisfied	Bus Unloading Process Good, our expectations were met	Bus Unloading Process Fair, services were satisfactory; some improvements could be made	Bus Unloading Process Poor, our expectations were not met; needs improvements
Bus Departure/Arrival Times	Bus Departure/Arrival Times Great!, we're completely satisfied	Bus Departure/Arrival Times Good, our expectations were met	Bus Departure/Arrival Times Fair, services were satisfactory; some improvements could be made	Bus Departure/Arrival Times Poor, our expectations were not met; needs improvements
Site and Facilities: Overall Quality	Site and Facilities: Overall Quality Great!, we're completely satisfied	Site and Facilities: Overall Quality Good, our expectations were met	Site and Facilities: Overall Quality Fair, services were satisfactory; some improvements could be made	Site and Facilities: Overall Quality Poor, our expectations were not met; needs improvements
Living Unit	Living Unit Great!, we're completely satisfied	Living Unit Good, our expectations were met	Living Unit Fair, services were satisfactory; some improvements could be made	Living Unit Poor, our expectations were not met; needs improvements
Bathroom Facilities	Bathroom Facilities Great!, we're completely satisfied	Bathroom Facilities Good, our expectations were met	Bathroom Facilities Fair, services were satisfactory; some improvements could be made	Bathroom Facilities Poor, our expectations were not met; needs improvements
Health Services	Health Services Great!, we're completely satisfied	Health Services Good, our expectations were met	Health Services Fair, services were satisfactory; some improvements could be made	Health Services Poor, our expectations were not met; needs improvements
Meals: Quality	Meals: Quality Great!, we're completely satisfied	Meals: Quality Good, our expectations were met	Meals: Quality Fair, services were satisfactory; some improvements could be made	Meals: Quality Poor, our expectations were not met; needs improvements
Meals: Quantity	Meals: Quantity Great!, we're completely satisfied	Meals: Quantity Good, our expectations were met	Meals: Quantity Fair, services were satisfactory; some improvements could be made	Meals: Quantity Poor, our expectations were not met; needs improvements
Staff: Friendliness	Staff: Friendliness Great!, we're completely satisfied	Staff: Friendliness Good, our expectations were met	Staff: Friendliness Fair, services were satisfactory; some improvements could be made	Staff: Friendliness Poor, our expectations were not met; needs improvements
Specific Program Activities	Specific Program Activities Great!, we're completely satisfied	Specific Program Activities Good, our expectations were met	Specific Program Activities Fair, services were satisfactory; some improvements could be made	Specific Program Activities Poor, our expectations were not met; needs improvements
Overall Camp Experience	Overall Camp Experience Great!, we're completely satisfied	Overall Camp Experience Good, our expectations were met	Overall Camp Experience Fair, services were satisfactory; some improvements could be made	Overall Camp Experience Poor, our expectations were not met; needs improvements

Other (please specify)

14. Any additional comments or feedback?

Any additional comments or feedback?

15. Give us your BEST quote about camp!

Give us your BEST quote about camp!

Thank you so much for your suggestions and input! We look forward to seeing your daughter at Skylark Ranch or one of our other camps next summer! Be sure to check out the website at www.CAMPROCKS.org in the late fall for information on programs and registration for next summer! Registration will open on FEBRUARY 1st, 2012!

If you choose to download this evaluation rather than complete it online, please return it via the following methods:
Email-
camp@girlscoutsnorcal.org

Fax-
(408) 287-8025

Mailing Address-
Girl Scouts of Northern California- Greater Bay Area
Outdoor Program Department
1310 S. Bascom Ave
San Jose, CA 95128

2011 Skylark Ranch Parent Evaluation
Exit this survey

1. GSNorCal

1. This survey is specifically for campers that attended Skylark Ranch. If your daughter attended other GSNorCal run camps this summer, please check all the camps she attended:

2. What programs did your camper attend at Skylark Ranch?

3. How did you hear about our camp programs?

4. How did you register for camp?

5. Did you visit our website the new PARENTS CORNER on our website at www.CAMPROCKS.org?

6. Why did you choose Skylark Ranch?

7. Did your daughter attend other camps outside of Girl Scouts this summer?

8. Girl Scouts of Northern California is evaluating the impact our camp programs have on girls and what girls gain from participation in a summer camp experience. Please comment on which areas of personal growth your daughter improved while at camp. Please check all that apply.

9. What was your daughters favorite part of camp and what did she learn?

10. Would you send your daughter to one of our camps again?

11. What will you tell your friends, neighbors or associates about our programs and your experience?

12. What new programs or activities would you like to see offered at our camps?

13. How are we doing? Please rank & comment on the following areas for Skylark Ranch.Provide specific feedback below for things that are both positive and/or need improvement.

14. Any additional comments or feedback?

15. Give us your BEST quote about camp!

2011 Skylark Ranch Parent EvaluationExit this survey

1. GSNorCal

1. This survey is specifically for campers that attended Skylark Ranch. If your daughter attended other GSNorCal run camps this summer, please check all the camps she attended:

2. What programs did your camper attend at Skylark Ranch?

3. How did you hear about our camp programs?

4. How did you register for camp?

5. Did you visit our website the new PARENTS CORNER on our website at www.CAMPROCKS.org?

6. Why did you choose Skylark Ranch?

7. Did your daughter attend other camps outside of Girl Scouts this summer?

8. Girl Scouts of Northern California is evaluating the impact our camp programs have on girls and what girls gain from participation in a summer camp experience. Please comment on which areas of personal growth your daughter improved while at camp. Please check all that apply.

9. What was your daughters favorite part of camp and what did she learn?

10. Would you send your daughter to one of our camps again?

11. What will you tell your friends, neighbors or associates about our programs and your experience?

12. What new programs or activities would you like to see offered at our camps?

13. How are we doing? Please rank & comment on the following areas for Skylark Ranch.Provide specific feedback below for things that are both positive and/or need improvement.

14. Any additional comments or feedback?

15. Give us your BEST quote about camp!

2011 Skylark Ranch Parent Evaluation
Exit this survey