SurveyMonkey Powered Online Survey

The RealReal Research Team is looking for participants for a 60 minute online interview. Participants will share their screen while browsing our site and answering questions about shopping on The RealReal. As a thank you, participants will receive a $75 virtual gift card to The RealReal.

If interested, please fill out this survey. Our research team will reach out to selected participants to schedule an interview.

Question Title

1. Which of the below best describes your experience with The RealReal? (Required.)

I have only bought on The RealReal

I have only sold on The RealReal

I have both bought and sold on The RealReal

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2. Please provide the email associated with your The RealReal account below. This is so we can verify your membership on our site and reach out for scheduling if selected for the study.

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3. Select all the below that you use to shop and browse on The RealReal? (Required.)

Android app

Tablet

Desktop website

iOS (iPhone) app

Mobile Web (i.e. Safari or Chrome on phone)

Other (please specify)

Question Title

4. Which one of the below do you primarily use to shop and browse on The RealReal? Select all that apply. (Required.)

Android app

iOS (iPhone) app

Desktop website

Tablet

Mobile Web (i.e. Safari or Chrome on phone)

Other (please specify)

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5. How often do you visit The RealReal website? Select one answer below. (Required.)

Multiple times a day

Once a day

Few times a week

Few time a month

Every few months or less frequently

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6. Which of the following tools do you use on The RealReal? Select all that apply. (Required.)

My Sizes Filter

Pick For You

AskTRR

Waitlist

Obsessions

Saved Search

None of the above

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7. How comfortable are you with technology and using apps? (Required.)

1- Not comfortable at all

5- Very comfortable

1- Not comfortable at all

5- Very comfortable

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8. For this study we want to see how buyers shop on our site using The RealReals iOS app on iPhone. Would you be willing to share your screen as you guide us through your shopping experience on The RealReal’s iOS app? (Required.)

Yes

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9. In order to facilitate a good conversation, we ask that participants be on camera and call in from a quiet environment. Do you agree to do so? (Required.)

Yes

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10. In order for our researchers to be fully present during the interview, interview sessions will be recorded to allow for note taking afterwards.

Do you agree to have your interview session recorded? (Required.)

Yes

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11. Please provide your first name below. This is so our research team can address you by name if you’re selected for this study. (Required.)

Thank you for your time. If you are selected for this study, our research team will reach out to you at the email address you provided earlier in this survey.

Question Title

* 1. Which of the below best describes your experience with The RealReal? (Required.)

Question Title

* 2. Please provide the email associated with your The RealReal account below. This is so we can verify your membership on our site and reach out for scheduling if selected for the study.

Question Title

* 3. Select all the below that you use to shop and browse on The RealReal? (Required.)

Question Title

* 4. Which one of the below do you primarily use to shop and browse on The RealReal? Select all that apply. (Required.)

Question Title

* 5. How often do you visit The RealReal website? Select one answer below. (Required.)

Question Title

* 6. Which of the following tools do you use on The RealReal? Select all that apply. (Required.)

Question Title

* 7. How comfortable are you with technology and using apps? (Required.)

Question Title

* 8. For this study we want to see how buyers shop on our site using The RealReals iOS app on iPhone. Would you be willing to share your screen as you guide us through your shopping experience on The RealReal’s iOS app? (Required.)

Question Title

* 9. In order to facilitate a good conversation, we ask that participants be on camera and call in from a quiet environment. Do you agree to do so? (Required.)

Question Title

* 10. In order for our researchers to be fully present during the interview, interview sessions will be recorded to allow for note taking afterwards. Do you agree to have your interview session recorded? (Required.)

Question Title

* 11. Please provide your first name below. This is so our research team can address you by name if you’re selected for this study. (Required.)

1. Which of the below best describes your experience with The RealReal? (Required.)

2. Please provide the email associated with your The RealReal account below. This is so we can verify your membership on our site and reach out for scheduling if selected for the study.

3. Select all the below that you use to shop and browse on The RealReal? (Required.)

4. Which one of the below do you primarily use to shop and browse on The RealReal? Select all that apply. (Required.)

5. How often do you visit The RealReal website? Select one answer below. (Required.)

6. Which of the following tools do you use on The RealReal? Select all that apply. (Required.)

7. How comfortable are you with technology and using apps? (Required.)

8. For this study we want to see how buyers shop on our site using The RealReals iOS app on iPhone. Would you be willing to share your screen as you guide us through your shopping experience on The RealReal’s iOS app? (Required.)

9. In order to facilitate a good conversation, we ask that participants be on camera and call in from a quiet environment. Do you agree to do so? (Required.)

10. In order for our researchers to be fully present during the interview, interview sessions will be recorded to allow for note taking afterwards.

Do you agree to have your interview session recorded? (Required.)

11. Please provide your first name below. This is so our research team can address you by name if you’re selected for this study. (Required.)