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Online Tools for Sales and Marketing
Survey Says...
RedZebraWorks, a B2B market and business development partner for small-to-medium sized businesses, is conducting a short survey about the use of online tools to help sales and marketing organizations improve their productivity and success in lead generation and management.
Share your thoughts and practices with us, and be entered into a drawing to win an Apple iPad.
The winner of the Apple iPad will be announced by RedZebraWorks and posted to RedZebraWorks.com, along with the results of the survey.
Thank you in advance for your time and participation in this survey.
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1
. Job Title (choose the title the best fits you)
Job Title (choose the title the best fits you)
Customer Service Manager
eMarketing Manager
eSales Manager
eSales/Tele Sales Representative
IT Manager
Marketing Manager
Marketing VP
PR/Social Media Manager
Sales Manager
Sales Representative
Sales VP
Web Manager
Other (please specify)
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2
. Functional Area/Department
Functional Area/Department
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3
. Type of Organization
Type of Organization
B2B Products
B2B Services
Consumer Products
Consumer Services
Other (please specify)
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4
. Industry
Advertising, Branding & Marketing
Airlines, Hotels & Travel
Apparel, Textiles & Fashions
Automobiles & Trucks
Banking
Biotechnology
Careers/Employment
Cellular Telephone
Chemicals, Coatings & Plastics
Computers, Internet &
Consulting, Outsourcing, Offshoring
Construction
E-Commerce
Energy, Oil & Gas, Utilities, Renewable
Engineering, Research, Development &
Entertainment & Media
Financial Services, Banking, Insurance,
Food, Beverages & Tobacco
Health Care, Biotechnology & Drugs
InfoTech
Insurance & Risk Management
Investment & Securities
Job Seekers & Careers
Middle Market
Nanotechnology
Oil, Gas, Petroleum
Outsourcing & Offshoring
Real Estate & Construction
Renewable & Alternative Energy
Retailing
Sports Industry
Telecommunications, Cellular & Wireless
Transportation
Travel, Airlines, Hotels & Tourism
Wireless
Industry
Other (please specify)
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5
. Geographic Region
Geographic Region
Africa
Asia
Central America
Caribbean
Eastern Europe
Middle East
North America
South America
The Pacific
Western Europe
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6
. Organization Size: Annual Revenue
Organization Size: Annual Revenue
Under $1 million
$1 – $10 million
Over $10 million
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7
. Organization Size: Number of Employee
Organization Size: Number of Employee
Under 50
50 - 100
100-500
Over 500
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8
. Purchase Authority
Purchase Authority
None
Under $2,500
$2,500 - $5,000
Above $5,000
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9
. Which of the following Web analytics tools do you use now?
Which of the following Web analytics tools do you use now?
Chartbeat
Clicky
Google Analytics
Piwik
Site Meter
StatCounter
Truviso
VisiStat
Webtrends
Woopra
Other (please specify)
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10
. How satisfied are you with the Web analytics tools you currently use?
How satisfied are you with the Web analytics tools you currently use?
Very satisfied
Somewhat satisfied
Frustrated
We don’t have any reporting
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11
. Which of the following non CRM lead management/generation tools do you use now?
Which of the following non CRM lead management/generation tools do you use now?
ActiveProspect
demandbase
Domodomain
Eloqua
eTrigue
Hubspot
Lead Gensys
LEADSExplorer
LeadFormix
LeadLander
Leads360
Manticore Technology
ManyUP
Marketo
OneStat
Pardot
SalesFUSION
Silverpop
VisitorTrack
Other (please specify)
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12
. How satisfied are you with the quality of your current lead generation information?
How satisfied are you with the quality of your current lead generation information?
Very satisfied
Somewhat satisfied
Frustrated
We don’t have any reporting
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13
. Does your lead management/generation tool allow you to score your leads? If no, what product do you use for lead scoring?
Does your lead management/generation tool allow you to score your leads? If no, what product do you use for lead scoring?
No
Not using any tools
Yes
If no, what product?
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14
. Which of the following tools are your preferred data sources for sales prospecting?
Which of the following tools are your preferred data sources for sales prospecting?
Dun & Bradstreet
Hoovers
InfoUSA
JigSaw
LinkedIn
ZoomInfo
Other (please specify)
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15
. How often do you provide lead generation reports to sales executives?
How often do you provide lead generation reports to sales executives?
Real-time
Daily
Weekly
Monthly
Other (please specify)
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16
. Which of the following Web analytics data are you currently providing your sales team? (Choose all that apply.)
Which of the following Web analytics data are you currently providing your sales team? (Choose all that apply.)
Number of Visits
Number of Visitors
Pageviews/Content
Downloads
Contact Forms
Company Names
Contact Record (name, org, contact info) & Web visit history
IP addresses
Scoring
Other (please specify)
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17
. Of the following, please select the three types of information valued most by your sales team.
Of the following, please select the three types of information valued most by your sales team.
Number of Visits
Number of Visitors
Pageviews/Content
Downloads
Completed Contact Forms
Company Names
Contact Record (name, org, contact info) & Web visit history
IP addresses
Scoring
Other (please specify)
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18
. How much do you spend each year on marketing and sales analytics tools?
How much do you spend each year on marketing and sales analytics tools?
Under $500
$500 - $2,499
$2,500 - $5,000
Above $5,000
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19
. Is your current budget likely to increase?
Is your current budget likely to increase?
Yes
No
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20
. Who within your organization manages/approves this expense? If Committee/Joint Decision, please indicate the departmental budget usually responsible for these purchases.
Who within your organization manages/approves this expense? If Committee/Joint Decision, please indicate the departmental budget usually responsible for these purchases.
Sales
Marketing
IT
Committee/Joint Decision
If Committee/Joint Decision, indicate the departmental budget.
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21
. What Web analytic capability are you missing now--and need most--to improve the productivity of your sales team?
What Web analytic capability are you missing now--and need most--to improve the productivity of your sales team?
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22
. Would you like to be entered into a drawing to win an Apple iPad?
Would you like to be entered into a drawing to win an Apple iPad?
Yes
No
23
. If yes, please provide your name and contact information:
If yes, please provide your name and contact information:
Full Name
Business Email
Web Address
Telephone Phone
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24
. Would you also like to join a Beta program for a new Web-based sales lead analytics tool?
Would you also like to join a Beta program for a new Web-based sales lead analytics tool?
Yes
No
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