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Feedback on your call

Your feedback is very important to us, and we thank you for taking a few minutes to fill in the short questionnaire below. All individual answers are anonymous and confidential, and will be used to help us to improve our helpline services.

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* 1. Do you now have a better understanding of the risks faced by your friend/relative?

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* 2. Do they have children?

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* 3. If yes, do you now have a better understanding of the risks faced by the children?

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* 4. Did you receive enough information to support your friend/relative about what to do next and how to gain further support from other service?

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* 5. Do you feel you received the support you needed?

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* 6. Who might you have contacted to support you if the helpline had not been available? (please tick one or more of the options)

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* 7. If it is safe to do so, would you feel confident giving the helpline number to your friend/relative?

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* 8. Did you find it easy to talk to the helpline worker about this situation?

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* 9. Did she have a good knowledge on domestic abuse and the support available?

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* 10. Where did you get the helpline number from?

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* 11. And finally, what part of the England do you currently live in?

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