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National Domestic Violence Helpline: Third Party Feedback

Feedback on your call

Your feedback is very important to us, and we thank you for taking a few minutes to fill in the short questionnaire below. All individual answers are anonymous and confidential, and will be used to help us to improve our helpline services.
1.Do you now have a better understanding of the risks faced by your friend/relative?
2.Do they have children?
3.If yes, do you now have a better understanding of the risks faced by the children?
4.Did you receive enough information to support your friend/relative about what to do next and how to gain further support from other service?
5.Do you feel you received the support you needed?
6.Who might you have contacted to support you if the helpline had not been available? (please tick one or more of the options)
7.If it is safe to do so, would you feel confident giving the helpline number to your friend/relative?
8.Did you find it easy to talk to the helpline worker about this situation?
9.Did she have a good knowledge on domestic abuse and the support available?
10.Where did you get the helpline number from?
11.And finally, what part of the England do you currently live in?