This survey evaluates the "quality" or success characteristics of a Shared Services Leader (Boss), to identify the strengths and weaknesses of current leaders in the shared services function.

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* 1. How good is your boss at being an inhouse "cheerleader for the cause" (ie
promoting the Shared Services Organisation to your business customers)?

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* 2. How important has your boss been in furthering your career?

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* 3. How successful is your boss at selling the value of the Shared Services

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* 4. How successful is your boss at selling the value of the Shared Services Organization to senior management (ie gaining their support for the Shared Services Organization)?

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