Timberlane Resident Satisfaction Survey

It is important to me that your stay with us is pleasant and that we are delivering the service and attention that you deserve. I would sincerely appreciate your completing this "report card" and returning it to us. Your comments will help us to improve in areas where improvement is needed and give our staff a boost in areas that are appreciated. Your thoughts are very important to us! Thank you for your time.

Steve Kennedy, President, Sealy Management Co., Inc.

1. Please rate the groundskeeping appearance and cleanliness of grounds

	Excellent	Above Average	Average	Needs Improvement	Poor	N/A
Please Check One	*Please rate the groundskeeping appearance and cleanliness of grounds Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor	Please Check One N/A

Any additional comments on the groundskeeping appearance

2. Please rate the building exterior appearance

	Excellent	Above Average	Average	Needs Improvement	Poor
Please Check One	*Please rate the building exterior appearance Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor

Additional comments regarding the building exterior appearance?

3. Were your service requests done properly and promptly?

	Excellent	Above Average	Average	Needs Improvement	Poor
Please Check One	*Were your service requests done properly and promptly? Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor

Additional comments on whether your service requests were done properly and promptly?

4. How would you rate the courtesy and efficiency of the on site manager and staff?

	Excellent	Above Average	Average	Needs Improvement	Poor
Please Check One	*How would you rate the courtesy and efficiency of the on site manager and staff? Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor

Any additional comments on the courtesy and efficiency of the on site manager and staff?

5. Is the onsite office open and staff available at convenient hours?

	Excellent	Above Average	Average	Needs Improvement	Poor	N/A
Please Check One	*Is the onsite office open and staff available at convenient hours? Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor	Please Check One N/A

Office Hours

6. How would you rank the safety and security of the property?

	Excellent	Above Average	Average	Needs Improvement	Poor
Please Check One	*How would you rank the safety and security of the property? Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor

Additional comments about the safety and security of the property?

7. What do you think about the condition of the pools and amenities?

	Excellent	Above Average	Average	Needs Improvement	Poor	N/A
Please Check One	*What do you think about the condition of the pools and amenities? Please Check One Excellent	Please Check One Above Average	Please Check One Average	Please Check One Needs Improvement	Please Check One Poor	Please Check One N/A

Additional comments about the pool and amenities?

8. Would you recommend our apartment community to others?

	Yes	No
Recommendation	*Would you recommend our apartment community to others? Recommendation Yes	Recommendation No

Comments

9. If your lease were up for renewal today, would you renew it?

	Yes	No
Would you renew?	*If your lease were up for renewal today, would you renew it? Would you renew? Yes	Would you renew? No

Comments

10. What is your name and apartment number? What is your phone number and email address?

Are there any repairs or renovations needed in your apartment? Are there any other services you'd suggest? Please give us any other comments you feel would be beneficial below.

What is your name and apartment number? What is your phone number and email address? Are there any repairs or renovations needed in your apartment? Are there any other services you'd suggest? Please give us any other comments you feel would be beneficial below.

Timberlane Resident Satisfaction Survey
Exit this survey

1. Default Section

1. Please rate the groundskeeping appearance and cleanliness of grounds

2. Please rate the building exterior appearance

3. Were your service requests done properly and promptly?

4. How would you rate the courtesy and efficiency of the on site manager and staff?

5. Is the onsite office open and staff available at convenient hours?

6. How would you rank the safety and security of the property?

7. What do you think about the condition of the pools and amenities?

8. Would you recommend our apartment community to others?

9. If your lease were up for renewal today, would you renew it?

10. What is your name and apartment number? What is your phone number and email address?

Are there any repairs or renovations needed in your apartment? Are there any other services you'd suggest? Please give us any other comments you feel would be beneficial below.

Timberlane Resident Satisfaction SurveyExit this survey

1. Default Section

1. Please rate the groundskeeping appearance and cleanliness of grounds

2. Please rate the building exterior appearance

3. Were your service requests done properly and promptly?

4. How would you rate the courtesy and efficiency of the on site manager and staff?

5. Is the onsite office open and staff available at convenient hours?

6. How would you rank the safety and security of the property?

7. What do you think about the condition of the pools and amenities?

8. Would you recommend our apartment community to others?

9. If your lease were up for renewal today, would you renew it?

10. What is your name and apartment number? What is your phone number and email address?Are there any repairs or renovations needed in your apartment? Are there any other services you'd suggest? Please give us any other comments you feel would be beneficial below.

Timberlane Resident Satisfaction Survey
Exit this survey

10. What is your name and apartment number? What is your phone number and email address?

Are there any repairs or renovations needed in your apartment? Are there any other services you'd suggest? Please give us any other comments you feel would be beneficial below.