Dowco Customer Feedback 2011
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1
. Tell us about yourself.
Tell us about yourself.
Name:
Email Address:
2
. Is Dowco easy to do business with?
Is Dowco easy to do business with?
Always
Often
Sometimes
Never
3
. Dowco Dowco anticipate your needs in a proactive manner?
Dowco Dowco anticipate your needs in a proactive manner?
Always
Often
Sometimes
Never
4
. Are you satisfied with how thoroughly Dowco resolves your service issues and requests?
Are you satisfied with how thoroughly Dowco resolves your service issues and requests?
Always
Often
Sometimes
Never
5
. What are your main concerns for 2012? (You may select more than one answer)
What are your main concerns for 2012? (You may select more than one answer)
Quality results
Customer service
Easy billing
Expert advice
Price
Other (please specify)
6
. What do you like or dislike about Dowco's emails?
What do you like or dislike about Dowco's emails?
7
. How likely are you to refer someone you care about to Dowco?
Use the ten point scale below where #1 is "No Way" and #10 is "Absolutely"
How likely are you to refer someone you care about to Dowco? Use the ten point scale below where #1 is "No Way" and #10 is "Absolutely"
1
2
3
4
5
6
7
8
9
10
Comments:
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