Cooperative Purchasing Partner Survey for Customer Premises Equipment (CPE) Products and Services

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The State is requesting input from MiDEAL members and potential cooperative purchasing partners in preparation for release of a Request for Proposal for Customer Premises Equipment (CPE) and support services. CPE refers to telephone equipment on the customer's premises such as key systems, Private Branch Exchanges (PBX's), answering machines, etc.

Your input is important in order to facilitate a more collaborative approach to determining business requirements in order to establish an effective cooperative purchasing program for the state, locals, educational organizations, and non-profit hospitals throughout Michigan. We are requesting that people familiar with your entity's CPE requirements, standards and purchases, fill out this survey as completely as possible. Spaces are provided for any comments or suggestions you may have.

If someone within your organization is willing to participate in a more detailed facilitated requirements-gathering session and/or is able to provide estimated purchasing volume information; please provide their contact information for follow up and scheduling.

Thanks in advance for taking a moment to complete this survey!

Which CPE manufacturers does your organization typically purchase from? Cisco Nortel	Lucent Avaya	NEC Others
Others (please specify)

	Yes	No
Do you purchase any CPE Products and Services from a local integrator?	*Use of local integrators. Do you purchase any CPE Products and Services from a local integrator? Yes	Do you purchase any CPE Products and Services from a local integrator? No
Do the integrators you order from now offer you any type of volume discount on CPE products and/or services?	Do the integrators you order from now offer you any type of volume discount on CPE products and/or services? Yes	Do the integrators you order from now offer you any type of volume discount on CPE products and/or services? No

If someone from your organization who is knowledgeable concerning your CPE needs, standards, and purchasing habits is willing to participate in the detailed requirements gathering session, please provide their contact information below: Name:
Organization:
Individual's Role:
City/Town:
Email Address:
Phone Number:

Cooperative Purchasing Partner Survey for Customer Premises Equipment (CPE) Products and Services
Exit this survey

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*
1. Organization Type.

*
2. Please provide respondent's contact information.

*
3. Role within organization relative to level of understanding of Client Premises Equipment (CPE)standards, usage, and needs:

*
4. Is your organization currently a MiDEAL member?

*
5. Standards.

*
6. How are you currently purchasing CPE Products and Services?

*
7. Which CPE manufacturers does your organization typically purchase from?

*
8. What CPE products do you typically purchase?

*
9. What CPE Services do you typically purchase?

*
10. Use of local integrators.

*
11. Which charges, if any, do you pay separate from (in addition to) the product purchase price?

12. Do you have any additional comments/suggestions you would like to share with us?

13. If someone from your organization who is knowledgeable concerning your CPE needs, standards, and purchasing habits is willing to participate in the detailed requirements gathering session, please provide their contact information below:

Organization Type. City. County. Township. Municipality. College.	University. K-12. Public Safety. Non-Profit Hospital. Other.
Enter Organization Name Here.

Please provide respondent's contact information. Name.
Email Address.
Phone Number w/area code.

What CPE products do you typically purchase? Routers & Switches. Wireless Hardware & Software. Media Gateways. Contact Center Products. IP Telephony & Unified Communications HW/SW. Network Management Hardware and Software. PBX Hardware and Software. Network Security HW & SW - Firewalls.	Network Security HW/SW - Interfaces & Modules. Collaborative Tools. Collaborative Tools - Voice & Video Conferencing. Network Monitoring Hardware & Software. Network Monitor HW/SW - Cable & Connectors. American Disabilities Act (ADA) & Reasonable Accomodation - Devices. ADA/Reason Accom. - Interfaces & Modules. Other.
Other (please specify)

What CPE Services do you typically purchase? Pre-Sales Support/Consult - Netwrk Assessments. Pre-Sales - Engineering & Design. Pre-Sales - Hardware/Software Support. Installation and Configuration of HW & SW. Technical Support. Maintenance - Enhanced Coverage (7 X 24). Maintenance - Bundled Services. Maintenance - Time & Materials. Network Management. Remote Monitoring.	Integration Services. Moves, Adds, Changes (MAC's). Operations Services. Project Management. Programming and Application Development. Knowledge Transfer - Training. Knowledge Transfer - Transition (Beg/End Job). Extended Warranty. Others.
Others (please specify)

Which charges, if any, do you pay separate from (in addition to) the product purchase price? Delivery (from centralized depot to end user). Shipping and Handling. Installation.	Warranty. None. Other.
Other (please specify)

Cooperative Purchasing Partner Survey for Customer Premises Equipment (CPE) Products and ServicesExit this survey

1. Default Section

*1. Organization Type.

*2. Please provide respondent's contact information.

*3. Role within organization relative to level of understanding of Client Premises Equipment (CPE)standards, usage, and needs:

*4. Is your organization currently a MiDEAL member?

*5. Standards.

*6. How are you currently purchasing CPE Products and Services?

*7. Which CPE manufacturers does your organization typically purchase from?

*8. What CPE products do you typically purchase?

*9. What CPE Services do you typically purchase?

*10. Use of local integrators.

*11. Which charges, if any, do you pay separate from (in addition to) the product purchase price?

12. Do you have any additional comments/suggestions you would like to share with us?

13. If someone from your organization who is knowledgeable concerning your CPE needs, standards, and purchasing habits is willing to participate in the detailed requirements gathering session, please provide their contact information below:

Cooperative Purchasing Partner Survey for Customer Premises Equipment (CPE) Products and Services
Exit this survey

*
1. Organization Type.

*
2. Please provide respondent's contact information.

*
3. Role within organization relative to level of understanding of Client Premises Equipment (CPE)standards, usage, and needs:

*
4. Is your organization currently a MiDEAL member?

*
5. Standards.

*
6. How are you currently purchasing CPE Products and Services?

*
7. Which CPE manufacturers does your organization typically purchase from?

*
8. What CPE products do you typically purchase?

*
9. What CPE Services do you typically purchase?

*
10. Use of local integrators.

*
11. Which charges, if any, do you pay separate from (in addition to) the product purchase price?