University of Toledo Main Campus
1 Year Multi-Function Device (copier) Evaluation

 
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1. What is the name of your Department?
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2. Department Location (Building and Room Number)
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3. Model of MFD Machine (found on front of MFD)
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4. Does your department's MFD print in black/white, or both black/white and color?
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5. Please rate the following dimensions of your Multi-Functional Device
Very SatisfiedSomewhat SatisfiedVery DissatisfiedN/A
Convenience
Ease of Use
Quality Compared to using a normal printer
Overall cost of printing (including toner, paper and all repairs) compared to using a normal printer
Professionalism of Service Technician Staff
Responsiveness of Service Technicians to service requests (submitted by calling x5105 or emailing VoiceMail.RicohCopiers@UToledo.Edu)
Responsiveness of Auxiliary Services Staff to MFD requests and move requests
Ability for Service Technicians to Answer Questions
Resources Available Online
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6. How do you utilize the Multi-Functional Devices? (check all that apply)
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7. Overall, do you prefer printing to a Mulit-Functional Device or normal printer?
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8. Please tell us how we can improve your Multi-Functional Device Experience
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9. Would you like us to contact you for further clarification on Multi-Fuctional Device use? If yes, please provide your name and phone number.
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