Dive Addicts Customers Survey

Please share your feedback by completing this anonymous short survey. We appreciate your time and hope to dive with you soon!

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1. How many times in the past six months have you visited Dive Addicts?

How many times in the past six months have you visited Dive Addicts? None, haven't made it in for awhile

1-2 times

3-4 times

5 or more times

I'm a Dive Addict

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2. How did you hear about Dive Addicts? Check all that apply.

How did you hear about Dive Addicts? Check all that apply. Friend/Family Member

Internet

Yellow Pages

Radio

Movie Theater

Mailer

Other (please specify)

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3. What was the purpose of your most recent visit? Check all that apply.

What was the purpose of your most recent visit? Check all that apply. Certification Training

Shopping

Service/Repair

Rental

Travel Inquiries

Just Looking

N/A

Other (please specify)

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4. How knowledgeable do you find the staff about the following?

	Very Knowledgeable	Somewhat Knowledgeable	Not Very Knowledgeable	N/A
Diving Equipment	*How knowledgeable do you find the staff about the following? Diving Equipment Very Knowledgeable	Diving Equipment Somewhat Knowledgeable	Diving Equipment Not Very Knowledgeable	Diving Equipment N/A
General Diving Topics	General Diving Topics Very Knowledgeable	General Diving Topics Somewhat Knowledgeable	General Diving Topics Not Very Knowledgeable	General Diving Topics N/A
Training Options	Training Options Very Knowledgeable	Training Options Somewhat Knowledgeable	Training Options Not Very Knowledgeable	Training Options N/A
Travel	Travel Very Knowledgeable	Travel Somewhat Knowledgeable	Travel Not Very Knowledgeable	Travel N/A
Repair/Service	Repair/Service Very Knowledgeable	Repair/Service Somewhat Knowledgeable	Repair/Service Not Very Knowledgeable	Repair/Service N/A

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5. How friendly and helpful do you find the staff?

How friendly and helpful do you find the staff? Very Friendly and Helpful

Somewhat Friendly and Helpful

Not Very Friendly and Helpful

N/A

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6. How important are these items? Please rank the following, for example not all items may be selected as the "most important".

	Most Important	Somewhat Important	Important	Not As Important	Least Important
Selection of Products	*How important are these items? Please rank the following, for example not all items may be selected as the "most important". Selection of Products Most Important	Selection of Products Somewhat Important	Selection of Products Important	Selection of Products Not As Important	Selection of Products Least Important
Quality of Products	Quality of Products Most Important	Quality of Products Somewhat Important	Quality of Products Important	Quality of Products Not As Important	Quality of Products Least Important
Price of Products	Price of Products Most Important	Price of Products Somewhat Important	Price of Products Important	Price of Products Not As Important	Price of Products Least Important
Customer Service	Customer Service Most Important	Customer Service Somewhat Important	Customer Service Important	Customer Service Not As Important	Customer Service Least Important
Warranty/Satisfaction Guarantee	Warranty/Satisfaction Guarantee Most Important	Warranty/Satisfaction Guarantee Somewhat Important	Warranty/Satisfaction Guarantee Important	Warranty/Satisfaction Guarantee Not As Important	Warranty/Satisfaction Guarantee Least Important

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7. The store is clean, well-stocked and organized.

The store is clean, well-stocked and organized. Strongly Agree

Agree

Undecided

Disagree

Strongly Disagree

N/A

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8. Would you recommend Dive Addicts to your family and friends?

Would you recommend Dive Addicts to your family and friends? Yes

N/A

9. Please add any additional comments or suggestions for Dive Addicts. Would you like to see us carry a certain item, plan a dive trip somewhere, etc?

Please add any additional comments or suggestions for Dive Addicts. Would you like to see us carry a certain item, plan a dive trip somewhere, etc?

Thank you for your time. As a show of appreciation, mention you completed this survey to receive $5 off your next purchase.

Sincerely,

Dive Addicts
www.DiveAddicts.com
801-572-5111

Dive Addicts Customers
Exit this survey

1. Dive Addicts Customer Survey

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1. How many times in the past six months have you visited Dive Addicts?

*
2. How did you hear about Dive Addicts? Check all that apply.

*
3. What was the purpose of your most recent visit? Check all that apply.

*
4. How knowledgeable do you find the staff about the following?

*
5. How friendly and helpful do you find the staff?

*
6. How important are these items? Please rank the following, for example not all items may be selected as the "most important".

*
7. The store is clean, well-stocked and organized.

*
8. Would you recommend Dive Addicts to your family and friends?

9. Please add any additional comments or suggestions for Dive Addicts. Would you like to see us carry a certain item, plan a dive trip somewhere, etc?

Thank you for your time. As a show of appreciation, mention you completed this survey to receive $5 off your next purchase.

Sincerely,

Dive Addicts
www.DiveAddicts.com
801-572-5111

Dive Addicts CustomersExit this survey

1. Dive Addicts Customer Survey

*1. How many times in the past six months have you visited Dive Addicts?

*2. How did you hear about Dive Addicts? Check all that apply.

*3. What was the purpose of your most recent visit? Check all that apply.

*4. How knowledgeable do you find the staff about the following?

*5. How friendly and helpful do you find the staff?

*6. How important are these items? Please rank the following, for example not all items may be selected as the "most important".

*7. The store is clean, well-stocked and organized.

*8. Would you recommend Dive Addicts to your family and friends?

9. Please add any additional comments or suggestions for Dive Addicts. Would you like to see us carry a certain item, plan a dive trip somewhere, etc?

Thank you for your time. As a show of appreciation, mention you completed this survey to receive $5 off your next purchase. Sincerely,Dive Addictswww.DiveAddicts.com801-572-5111

Dive Addicts Customers
Exit this survey

*
1. How many times in the past six months have you visited Dive Addicts?

*
2. How did you hear about Dive Addicts? Check all that apply.

*
3. What was the purpose of your most recent visit? Check all that apply.

*
4. How knowledgeable do you find the staff about the following?

*
5. How friendly and helpful do you find the staff?

*
6. How important are these items? Please rank the following, for example not all items may be selected as the "most important".

*
7. The store is clean, well-stocked and organized.

*
8. Would you recommend Dive Addicts to your family and friends?

Thank you for your time. As a show of appreciation, mention you completed this survey to receive $5 off your next purchase.

Sincerely,

Dive Addicts
www.DiveAddicts.com
801-572-5111