Copy of How you heat your home
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1. Heating your Home

 
We would like to ask you some simple questions about how you heat your home as we are looking at alternative energy saving options.

The survey should take no more than 5 minutes to complete.

Please complete the survey and return it in the pre-paid envelope.

If you wish you can complete the survey over the telephone by calling our freephone number 0800 8766366 and our Customer Service Team will be happy to help.

Or you can complete the survey on the internet at our offices in Witney or Chipping Norton or at home by logging onto www.cottsway.co.uk and click on the 'Have your say' link.

All completed surveys will be entered into our prize draw where you could win £100 high street vouchers of your choice.

1. Name:

2. Address:

3. How many people live in your home?

4. What is your main source of heat this year and last year?

 2008 - 20092009 - 2010
Gas or LPG
Electricity
Oil
Solid Fuel
Other

5. How much fuel do you expect to use this year compared to last year?

6. Have you used a secondary source of heating in the last 2 years?

 2008 - 20092009 - 2010
Gas/LPG
Electricity
Oil
Solid Fuel
Other

7. How much secondary fuel do you expect to use this year compared to last year?

8. During the last two years have you felt your home is warm enough?

9. Do you think your heating system is efficient?

10. Do you think your heating is economical?

11. Do you feel you are able to control the room temperatures in your home?

12. Have you ever complained to Cottsway about your heating costs?

13. Do you have any damp or mould in your home?

14. Overall, how satisfied are you with your heating system?

15. If you had the chance would you consider changing your current heating system to a more environmentally friendly one?

16. How do you pay for your heating (please tick all that apply)?

17. Who is your electricity supplier? (if you do not know please write 'Not Known')

18. How much do you think you spend on heating each month?

19. If you have storage heaters how much is the cost of your off-peak electricity each month? (You can find this out by looking at your electricity bill which will list your peak and off-peak consumption)

20. Are you in receipt of any benefits? Please tick all that apply?

21. Do you think you are aware of environmental issues?

22. Are you interested in environmental issues?

23. Do you think you are doing your best to reduce your carbon footprint?

24. Would you like more information on reducing your carbon footprint?

 YesNoMaybe
How to change fuel tariffs
Carbon reduction tips around the home