SIA Website users feedback - from site Survey

Thank you for agreeing to answer some questions regarding your experience of using the SIA website. The survey should only take you a maximum of 5 minutes to complete and will provide helpful feedback to enable us to develop and improve our website.

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* 1. Please start by providing some details about yourself below.

	Age	Sex
My details are	My details are Age menu	My details are Sex menu

Please let us know the region in which you live.

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* 2. Please tell us a bit more about yourself.

I am spinal cord injured

I am the relative/friend of someone who is spinal cord injured

I am a Healthcare Professional

I am a Solicitor

I am a supporter/potential supporter of SIA

Other (please specify)

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* 3. How did you find out about the website?

A friend/relative

Healthcare professional

Member of SIA staff

forward magazine or other SIA publication

From the SIA facebook page/twitter

Internet search

Link from another site

Other (please provide details)

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* 4. How often do you visit the SIA website?

Daily

Several times a week

Once a week

Several times a month

Once a month

Once or twice a year

This is my first visit

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* 5. How have you accessed the site today?

Mobile phone

Tablet

Netbook

Desk top/laptop

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* 6. What was your main reason for visiting the site today?

To find out more about spinal cord injury

To find out more about the services and support SIA provides

To download an information sheet or other material

To visit the Message Board

To order a publication from the shop

To find out how to fundraise for SIA

To make a donation to SIA

To book onto a course, event or study day

Read a news item

Nothing particular just wanted to look around

If you could not find something please let us know what you were looking for.

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* 7. Was your visit successful?

Yes

In what ways could your visit have been improved

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* 8. If you are looking online for information about spinal cord injury do you -

Begin by looking on the SIA site

Begin by looking on another SCI site

Search for information on the web

Please provide details below of any other websites you visit for information about SCI.

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* 9. When looking for information do you have any preferences between watching a video or reading text?

I would prefer to read text

I would prefer to watch a video

I would prefer to have a choice of either

I have no preference

	1	2	3	4	N/A
SIA as a charity	SIA as a charity 1	SIA as a charity 2	SIA as a charity 3	SIA as a charity 4	SIA as a charity N/A
Our services	Our services 1	Our services 2	Our services 3	Our services 4	Our services N/A
How to support SIA	How to support SIA 1	How to support SIA 2	How to support SIA 3	How to support SIA 4	How to support SIA N/A

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* 1. Please start by providing some details about yourself below.

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* 2. Please tell us a bit more about yourself.

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* 3. How did you find out about the website?

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* 4. How often do you visit the SIA website?

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* 5. How have you accessed the site today?

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* 6. What was your main reason for visiting the site today?

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* 7. Was your visit successful?

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* 8. If you are looking online for information about spinal cord injury do you -

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* 9. When looking for information do you have any preferences between watching a video or reading text?

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* 10. Has your visit to the website increased your knowledge of SIA, our services and how to support us. Please use the rating scale below choosing 1 to represent no change to your knowledge and 4 to show that you have the information you need to understand these aspects.