Concord Free Public Library Planning Survey

1. Which library do you use more frequently?

Which library do you use more frequently? Main Library

Fowler Branch Library

2. For what purpose(s) do you use the Library? (Please check all that apply)

For what purpose(s) do you use the Library? (Please check all that apply) Recreational/Popular materials Business or career information Consumer information Browsing magazines and newspapers Youth programs Youth materials Special Collections/Archives/Local History/Genealogy	Access to electronic resources (Internet, online databases, email, word processing...) General information/research Meeting rooms Adult programs Gallery exhibits Study/homework Chinese language collections
Other (please specify)

3. On average, how often do you come to the Concord Free Public Libraries? (check one)

On average, how often do you come to the Concord Free Public Libraries? (check one) Once a week or more

Several times a year

Several times a month

Less than several times a year

Once a month

Never

4. What are your preferred hours?

What are your preferred hours? Weekdays 9:00 a.m. - 1:00 p.m.

Weekdays 1:00 p.m. - 5:00 p.m.

Weekday Evenings 5:00 p.m. - 9:00 p.m.

Saturday 9:00 a.m. - 1:00 p.m.

Saturday 1:00 p.m. - 5:00 p.m.

Sunday 1:00 p.m. - 5:00 p.m.

5. Library Services - For each item listed, please indicate your level of satisfaction.

	Very Satisfied	Somewhat Satisfied	Not Satisfied	Don't Know/don't use
Circulation	*Library Services - For each item listed, please indicate your level of satisfaction. Circulation Very Satisfied	Circulation Somewhat Satisfied	Circulation Not Satisfied	Circulation Don't Know/don't use
Interlibrary Loan/Delivery Service	Interlibrary Loan/Delivery Service Very Satisfied	Interlibrary Loan/Delivery Service Somewhat Satisfied	Interlibrary Loan/Delivery Service Not Satisfied	Interlibrary Loan/Delivery Service Don't Know/don't use
Adult Reference and Information	Adult Reference and Information Very Satisfied	Adult Reference and Information Somewhat Satisfied	Adult Reference and Information Not Satisfied	Adult Reference and Information Don't Know/don't use
Children's Reference	Children's Reference Very Satisfied	Children's Reference Somewhat Satisfied	Children's Reference Not Satisfied	Children's Reference Don't Know/don't use
Children's Programs/Events	Children's Programs/Events Very Satisfied	Children's Programs/Events Somewhat Satisfied	Children's Programs/Events Not Satisfied	Children's Programs/Events Don't Know/don't use
Meeting Rooms	Meeting Rooms Very Satisfied	Meeting Rooms Somewhat Satisfied	Meeting Rooms Not Satisfied	Meeting Rooms Don't Know/don't use
Computer and Internet Access	Computer and Internet Access Very Satisfied	Computer and Internet Access Somewhat Satisfied	Computer and Internet Access Not Satisfied	Computer and Internet Access Don't Know/don't use
Hours of Operation	Hours of Operation Very Satisfied	Hours of Operation Somewhat Satisfied	Hours of Operation Not Satisfied	Hours of Operation Don't Know/don't use
Building Cleanliness and Maintenance	Building Cleanliness and Maintenance Very Satisfied	Building Cleanliness and Maintenance Somewhat Satisfied	Building Cleanliness and Maintenance Not Satisfied	Building Cleanliness and Maintenance Don't Know/don't use
Noise level and General Atmosphere	Noise level and General Atmosphere Very Satisfied	Noise level and General Atmosphere Somewhat Satisfied	Noise level and General Atmosphere Not Satisfied	Noise level and General Atmosphere Don't Know/don't use
Adult Programs/Events	Adult Programs/Events Very Satisfied	Adult Programs/Events Somewhat Satisfied	Adult Programs/Events Not Satisfied	Adult Programs/Events Don't Know/don't use
Gallery Exhibits	Gallery Exhibits Very Satisfied	Gallery Exhibits Somewhat Satisfied	Gallery Exhibits Not Satisfied	Gallery Exhibits Don't Know/don't use
Special Collections/Archives/Local History/Genealogy	Special Collections/Archives/Local History/Genealogy Very Satisfied	Special Collections/Archives/Local History/Genealogy Somewhat Satisfied	Special Collections/Archives/Local History/Genealogy Not Satisfied	Special Collections/Archives/Local History/Genealogy Don't Know/don't use
Wireless Internet Access	Wireless Internet Access Very Satisfied	Wireless Internet Access Somewhat Satisfied	Wireless Internet Access Not Satisfied	Wireless Internet Access Don't Know/don't use
Assistive Technology (i.e. Hand held magnifier with light, Kurzweil Reader, etc)	Assistive Technology (i.e. Hand held magnifier with light, Kurzweil Reader, etc) Very Satisfied	Assistive Technology (i.e. Hand held magnifier with light, Kurzweil Reader, etc) Somewhat Satisfied	Assistive Technology (i.e. Hand held magnifier with light, Kurzweil Reader, etc) Not Satisfied	Assistive Technology (i.e. Hand held magnifier with light, Kurzweil Reader, etc) Don't Know/don't use

Please write down your comments below.

6. What could we do to bring you into the Library (Main or Fowler) more or to encourage you to use remote access resources? (check all that apply)

What could we do to bring you into the Library (Main or Fowler) more or to encourage you to use remote access resources? (check all that apply) More convenient hours Better collections/resources Programs, materials and services Publicize services and programs more	Nothing-I already use the library regularly Nothing-until I have more free time Nothing-I use another library.
If you don't use the Concord Free Public Libary, please tell us why.

7. Library Collections - For each item listed, please indicate your level of satisfaction.

	Very Satisfied	Somewhat Satisfied	Not Satisfied	Don't Know/don't use
Adult Fiction	*Library Collections - For each item listed, please indicate your level of satisfaction. Adult Fiction Very Satisfied	Adult Fiction Somewhat Satisfied	Adult Fiction Not Satisfied	Adult Fiction Don't Know/don't use
Adult Non-Fiction	Adult Non-Fiction Very Satisfied	Adult Non-Fiction Somewhat Satisfied	Adult Non-Fiction Not Satisfied	Adult Non-Fiction Don't Know/don't use
Adult Reference	Adult Reference Very Satisfied	Adult Reference Somewhat Satisfied	Adult Reference Not Satisfied	Adult Reference Don't Know/don't use
Online Resources	Online Resources Very Satisfied	Online Resources Somewhat Satisfied	Online Resources Not Satisfied	Online Resources Don't Know/don't use
Large Print	Large Print Very Satisfied	Large Print Somewhat Satisfied	Large Print Not Satisfied	Large Print Don't Know/don't use
Special Collections/Archives/Local History/Genealogy	Special Collections/Archives/Local History/Genealogy Very Satisfied	Special Collections/Archives/Local History/Genealogy Somewhat Satisfied	Special Collections/Archives/Local History/Genealogy Not Satisfied	Special Collections/Archives/Local History/Genealogy Don't Know/don't use
New Materials	New Materials Very Satisfied	New Materials Somewhat Satisfied	New Materials Not Satisfied	New Materials Don't Know/don't use
Newspapers/Magazines	Newspapers/Magazines Very Satisfied	Newspapers/Magazines Somewhat Satisfied	Newspapers/Magazines Not Satisfied	Newspapers/Magazines Don't Know/don't use
Adult books on CD	Adult books on CD Very Satisfied	Adult books on CD Somewhat Satisfied	Adult books on CD Not Satisfied	Adult books on CD Don't Know/don't use
DVDs(movies)	DVDs(movies) Very Satisfied	DVDs(movies) Somewhat Satisfied	DVDs(movies) Not Satisfied	DVDs(movies) Don't Know/don't use
Music CDs	Music CDs Very Satisfied	Music CDs Somewhat Satisfied	Music CDs Not Satisfied	Music CDs Don't Know/don't use
Youth Collections	Youth Collections Very Satisfied	Youth Collections Somewhat Satisfied	Youth Collections Not Satisfied	Youth Collections Don't Know/don't use
World Language Materials (i.e. Chinese, French, Spanish...)	World Language Materials (i.e. Chinese, French, Spanish...) Very Satisfied	World Language Materials (i.e. Chinese, French, Spanish...) Somewhat Satisfied	World Language Materials (i.e. Chinese, French, Spanish...) Not Satisfied	World Language Materials (i.e. Chinese, French, Spanish...) Don't Know/don't use

Please leave your comments in the box below.

8. If you read or are learning to read a language other than English, would you like the library to offer books or audiovisual materials in that language? (check all that apply)

If you read or are learning to read a language other than English, would you like the library to offer books or audiovisual materials in that language? (check all that apply) Chinese French German Hebrew	Hindi Italian Japanese Korean	Portuguese Spanish Vietnamese
Other (please specify)

9. Please indicate how interested you are in each of the following potential library services. (1=extremely interested; 5=not interested at all)

	1	2	3	4	5
Additional cultural programs for adults and families	*Please indicate how interested you are in each of the following potential library services. (1=extremely interested; 5=not interested at all) Additional cultural programs for adults and families 1	Additional cultural programs for adults and families 2	Additional cultural programs for adults and families 3	Additional cultural programs for adults and families 4	Additional cultural programs for adults and families 5
Computer/Internet training classes	Computer/Internet training classes 1	Computer/Internet training classes 2	Computer/Internet training classes 3	Computer/Internet training classes 4	Computer/Internet training classes 5
Lectures on current events	Lectures on current events 1	Lectures on current events 2	Lectures on current events 3	Lectures on current events 4	Lectures on current events 5
Additional teen programs	Additional teen programs 1	Additional teen programs 2	Additional teen programs 3	Additional teen programs 4	Additional teen programs 5
Additional programs for children under 4	Additional programs for children under 4 1	Additional programs for children under 4 2	Additional programs for children under 4 3	Additional programs for children under 4 4	Additional programs for children under 4 5
Additional programs for children ages 4 - 7	Additional programs for children ages 4 - 7 1	Additional programs for children ages 4 - 7 2	Additional programs for children ages 4 - 7 3	Additional programs for children ages 4 - 7 4	Additional programs for children ages 4 - 7 5
Additional programs for children age 8 and up	Additional programs for children age 8 and up 1	Additional programs for children age 8 and up 2	Additional programs for children age 8 and up 3	Additional programs for children age 8 and up 4	Additional programs for children age 8 and up 5
More access to electronic/online resources	More access to electronic/online resources 1	More access to electronic/online resources 2	More access to electronic/online resources 3	More access to electronic/online resources 4	More access to electronic/online resources 5
Circulating eBook Readers	Circulating eBook Readers 1	Circulating eBook Readers 2	Circulating eBook Readers 3	Circulating eBook Readers 4	Circulating eBook Readers 5
More Special Collections/Archives/Local History/Genealogy programs	More Special Collections/Archives/Local History/Genealogy programs 1	More Special Collections/Archives/Local History/Genealogy programs 2	More Special Collections/Archives/Local History/Genealogy programs 3	More Special Collections/Archives/Local History/Genealogy programs 4	More Special Collections/Archives/Local History/Genealogy programs 5
Video gaming	Video gaming 1	Video gaming 2	Video gaming 3	Video gaming 4	Video gaming 5
Social networking seminars/workshops	Social networking seminars/workshops 1	Social networking seminars/workshops 2	Social networking seminars/workshops 3	Social networking seminars/workshops 4	Social networking seminars/workshops 5

10. Additional comments about the Concord Free Public Library:

Additional comments about the Concord Free Public Library:

If you would like to participate more extensively in the library's planning process, please email Library Director Kerry Cronin at kcronin@minlib.net

Thank you for taking the time to fill out and submit the survey.

Our goal is to serve the Concord community in the best possible way with available resources.