Service 1 FCU Anniversary Survey

Name

Phone Number

Are you a member of Service 1 FCU? Yes

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
Member Service	*How satisfied are you with the following?: Member Service Very Satisfied	Member Service Satisfied	Member Service Neutral	Member Service Dissatisfied	Member Service Very Dissatisfied	Member Service N/A
Products/Services	Products/Services Very Satisfied	Products/Services Satisfied	Products/Services Neutral	Products/Services Dissatisfied	Products/Services Very Dissatisfied	Products/Services N/A
Location of Office(s)	Location of Office(s) Very Satisfied	Location of Office(s) Satisfied	Location of Office(s) Neutral	Location of Office(s) Dissatisfied	Location of Office(s) Very Dissatisfied	Location of Office(s) N/A
Service 1 FCU Website	Service 1 FCU Website Very Satisfied	Service 1 FCU Website Satisfied	Service 1 FCU Website Neutral	Service 1 FCU Website Dissatisfied	Service 1 FCU Website Very Dissatisfied	Service 1 FCU Website N/A
Overall Experience	Overall Experience Very Satisfied	Overall Experience Satisfied	Overall Experience Neutral	Overall Experience Dissatisfied	Overall Experience Very Dissatisfied	Overall Experience N/A

Comments

How do you prefer to conduct your transactions? (Select all that apply) In person at a branch

Drive thru

Online (It's Me 247)

Phone (CU*Talk)

Other (please specify)

What makes Service 1 FCU different from other financial institutions?

Which items would you like additional information on? Checking Account

Debit Card

Visa Card

IRAs

Free Online Banking

Free Online Bill Pay

Youth Accounts

Loans

Other (please specify)

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