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Customer Support

This survey is intended to evaluate our support services (Customer Support Representatives, Technical Support Engineers, Field Service Engineers) as well as Rudolph's spare parts services. Please provide feedback based on your experiences with Rudolph customer support. Skip any that do not apply.
1.What region are you located in?(Required.)
2.How long have you been a Rudolph customer?
3.What Rudolph Systems are installed in your fab? (check all that apply)
4.Is your Rudolph system covered by one of the following?
5.How did you acquire this Rudolph system?
6.On average, how often do you use Rudolph's services (tech support, spares, service labor, etc)?
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