| A) Men expect a reply more quickly than women | | | | | |
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| B) Internal senders expect a quicker response than external senders | | | | | |
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| C) Senior managers expect a faster response than more junior employees | | | | | |
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| D) Young people expect a quicker response than older people | | | | | |
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| E) Those on smart phones (Blackberry iphone etc) expect a faster response than those accessing their email on a PC/Laptop | | | | | |
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