Racquet Sports Program Survey 2012

Lake Bluff Park District - Racquet Sports Program Survey 2012

Thank you for your recent participation in the Racquet Sports Specific Training programs. Our staff would appreciate your input regarding your experience, as your comments will assist us in making continuous improvements and provide our guests with the best possible experience.

Survey results will be kept confidential from program leaders and staff and no personal information will be collected.

Question Title

* 1. Which sessions did you attend? (check all that apply)

March 2012

April 2012

May 2012

June-July 2012

August 2012

Question Title

* 2. How would you rate the Value of the program fee you were charged?

Very dissatisfied

Dissatisfied

Satisfied

Very satisfied

Extremely satisfied

Comments:

Question Title

* 3. How would you rate your Guest Service experience during the registration process?

Very dissatisfied

Dissatisfied

Satisfied

Very satisfied

Extremely satisfied

Comments:

Question Title

* 4. How would you rate the instructor in the following categories?

	Very dissatisfied	Dissatisfied	Satisfied	Very satisfied	Extremely satisfied
Took safety precautions	Took safety precautions Very dissatisfied	Took safety precautions Dissatisfied	Took safety precautions Satisfied	Took safety precautions Very satisfied	Took safety precautions Extremely satisfied
Knowledge of program subject	Knowledge of program subject Very dissatisfied	Knowledge of program subject Dissatisfied	Knowledge of program subject Satisfied	Knowledge of program subject Very satisfied	Knowledge of program subject Extremely satisfied
Encouragement	Encouragement Very dissatisfied	Encouragement Dissatisfied	Encouragement Satisfied	Encouragement Very satisfied	Encouragement Extremely satisfied
Communication	Communication Very dissatisfied	Communication Dissatisfied	Communication Satisfied	Communication Very satisfied	Communication Extremely satisfied

Comments:

Question Title

* 5. Please rate the program based on the following categories:

	Very dissatisfied	Dissatisfied	Satisfied	Very satisfied	Extremely satisfied
Program organization	Program organization Very dissatisfied	Program organization Dissatisfied	Program organization Satisfied	Program organization Very satisfied	Program organization Extremely satisfied
Convenient schedule	Convenient schedule Very dissatisfied	Convenient schedule Dissatisfied	Convenient schedule Satisfied	Convenient schedule Very satisfied	Convenient schedule Extremely satisfied
Class/Program size	Class/Program size Very dissatisfied	Class/Program size Dissatisfied	Class/Program size Satisfied	Class/Program size Very satisfied	Class/Program size Extremely satisfied
Facility cleanliness	Facility cleanliness Very dissatisfied	Facility cleanliness Dissatisfied	Facility cleanliness Satisfied	Facility cleanliness Very satisfied	Facility cleanliness Extremely satisfied
Meets program description	Meets program description Very dissatisfied	Meets program description Dissatisfied	Meets program description Satisfied	Meets program description Very satisfied	Meets program description Extremely satisfied

Comments:

Question Title

* 6. How did you learn about this program?

Seasonal Brochure

Friend

Class instructor

Paddle pro

Other (please specify)

Question Title

* 7. Would you recommend this program to others?

Yes

Comments:

Question Title

* 8. Would you enroll in this program again?

Yes

Comments: