NTEN Openness Audit

1. NTEN Openness Audit

This is taken directly from Charlene Li's book, "Open Leadership." You can get your own copy of the audit to use in your organization at: http://www.charleneli.com/resources/.

INSTRUCTIONS

There are many ways to share information. For each statement about each type of information sharing, rate NTEN on a "1" to "5" scale, with "1" being "Strongly Disagree" and "5" being "Strongly Agree."

Question Title

* 1. EXPLAINING

	1 - Strongly Disagree	2	3	4	5 - Strongly Agree
NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information.	NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information. 1 - Strongly Disagree	NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information. 2	NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information. 3	NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information. 4	NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information. 5 - Strongly Agree
The Executive Team takes time to explain to staff how decisions are made.	The Executive Team takes time to explain to staff how decisions are made. 1 - Strongly Disagree	The Executive Team takes time to explain to staff how decisions are made. 2	The Executive Team takes time to explain to staff how decisions are made. 3	The Executive Team takes time to explain to staff how decisions are made. 4	The Executive Team takes time to explain to staff how decisions are made. 5 - Strongly Agree
Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions.	Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions. 1 - Strongly Disagree	Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions. 2	Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions. 3	Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions. 4	Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions. 5 - Strongly Agree

Question Title

* 2. UPDATING

	1 - Strongly Disagree	2	3	4	5 - Strongly Agree
Technology and processes are in place to facilitate collaboration and sharing	Technology and processes are in place to facilitate collaboration and sharing 1 - Strongly Disagree	Technology and processes are in place to facilitate collaboration and sharing 2	Technology and processes are in place to facilitate collaboration and sharing 3	Technology and processes are in place to facilitate collaboration and sharing 4	Technology and processes are in place to facilitate collaboration and sharing 5 - Strongly Agree
Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates	Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates 1 - Strongly Disagree	Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates 2	Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates 3	Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates 4	Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates 5 - Strongly Agree
Shared updates are useful and easily accessible	Shared updates are useful and easily accessible 1 - Strongly Disagree	Shared updates are useful and easily accessible 2	Shared updates are useful and easily accessible 3	Shared updates are useful and easily accessible 4	Shared updates are useful and easily accessible 5 - Strongly Agree

Question Title

* 3. CONVERSING

	1 - Strongly Disagree	2	3	4	5 - Strongly Agree
Employees and executives are free to blog and participate publicly in social media as long as they act responsibly.	Employees and executives are free to blog and participate publicly in social media as long as they act responsibly. 1 - Strongly Disagree	Employees and executives are free to blog and participate publicly in social media as long as they act responsibly. 2	Employees and executives are free to blog and participate publicly in social media as long as they act responsibly. 3	Employees and executives are free to blog and participate publicly in social media as long as they act responsibly. 4	Employees and executives are free to blog and participate publicly in social media as long as they act responsibly. 5 - Strongly Agree
The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone.	The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone. 1 - Strongly Disagree	The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone. 2	The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone. 3	The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone. 4	The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone. 5 - Strongly Agree
There is a strong community of customers and partners who help expand the scope of conversation with each other.	There is a strong community of customers and partners who help expand the scope of conversation with each other. 1 - Strongly Disagree	There is a strong community of customers and partners who help expand the scope of conversation with each other. 2	There is a strong community of customers and partners who help expand the scope of conversation with each other. 3	There is a strong community of customers and partners who help expand the scope of conversation with each other. 4	There is a strong community of customers and partners who help expand the scope of conversation with each other. 5 - Strongly Agree

Question Title

* 4. OPEN MIC

	1 - Strongly Disagree	2	3	4	5 - Strongly Agree
There are channels through which employees and customers can contribute ideas and content.	There are channels through which employees and customers can contribute ideas and content. 1 - Strongly Disagree	There are channels through which employees and customers can contribute ideas and content. 2	There are channels through which employees and customers can contribute ideas and content. 3	There are channels through which employees and customers can contribute ideas and content. 4	There are channels through which employees and customers can contribute ideas and content. 5 - Strongly Agree
The organization actively encourages employees and customers to contribute their ideas and best practices.	The organization actively encourages employees and customers to contribute their ideas and best practices. 1 - Strongly Disagree	The organization actively encourages employees and customers to contribute their ideas and best practices. 2	The organization actively encourages employees and customers to contribute their ideas and best practices. 3	The organization actively encourages employees and customers to contribute their ideas and best practices. 4	The organization actively encourages employees and customers to contribute their ideas and best practices. 5 - Strongly Agree
Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization.	Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization. 1 - Strongly Disagree	Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization. 2	Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization. 3	Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization. 4	Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization. 5 - Strongly Agree

Question Title

* 5. CROWDSOURCING

	1 - Strongly Disagree	2	3	4	5 - Strongly Agree
There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way.	There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way. 1 - Strongly Disagree	There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way. 2	There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way. 3	There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way. 4	There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way. 5 - Strongly Agree
There is an appetite to seek out and try new ideas and innovation.	There is an appetite to seek out and try new ideas and innovation. 1 - Strongly Disagree	There is an appetite to seek out and try new ideas and innovation. 2	There is an appetite to seek out and try new ideas and innovation. 3	There is an appetite to seek out and try new ideas and innovation. 4	There is an appetite to seek out and try new ideas and innovation. 5 - Strongly Agree
Ideas from outside the organization are frequently incorporated into products, services, and processes.	Ideas from outside the organization are frequently incorporated into products, services, and processes. 1 - Strongly Disagree	Ideas from outside the organization are frequently incorporated into products, services, and processes. 2	Ideas from outside the organization are frequently incorporated into products, services, and processes. 3	Ideas from outside the organization are frequently incorporated into products, services, and processes. 4	Ideas from outside the organization are frequently incorporated into products, services, and processes. 5 - Strongly Agree

Question Title

* 6. PLATFORMS

	1 - Strongly Disagree	2	3	4	5 - Strongly Agree
Architecture and data platforms are defined as open for widespread access.	Architecture and data platforms are defined as open for widespread access. 1 - Strongly Disagree	Architecture and data platforms are defined as open for widespread access. 2	Architecture and data platforms are defined as open for widespread access. 3	Architecture and data platforms are defined as open for widespread access. 4	Architecture and data platforms are defined as open for widespread access. 5 - Strongly Agree
Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately.	Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately. 1 - Strongly Disagree	Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately. 2	Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately. 3	Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately. 4	Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately. 5 - Strongly Agree
Many employees, developers and partners tap open platforms to create new products and experiences for customers.	Many employees, developers and partners tap open platforms to create new products and experiences for customers. 1 - Strongly Disagree	Many employees, developers and partners tap open platforms to create new products and experiences for customers. 2	Many employees, developers and partners tap open platforms to create new products and experiences for customers. 3	Many employees, developers and partners tap open platforms to create new products and experiences for customers. 4	Many employees, developers and partners tap open platforms to create new products and experiences for customers. 5 - Strongly Agree

NTEN Openness Audit

1. NTEN Openness Audit

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* 1. EXPLAINING

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* 2. UPDATING

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* 3. CONVERSING

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* 4. OPEN MIC

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* 5. CROWDSOURCING

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* 6. PLATFORMS

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* 7. Share any comments or thoughts about NTEN & Open Leadership!