Computers at Senate House Library Survey

1. Please indicate your membership status:

Please indicate your membership status: Undergraduate Student

Taught Postgraduate

Research Postgraduate

Faculty

Private Researcher

Day Ticket Holder

University of London Staff

2. Do you use a computer in the Library?

Do you use a computer in the Library? I do not use a computer in the Library.

I use a Library workstation (e.g: a PC PC in the Middlesex South reading room).

I use the Catalogue computers (the computers in the Library Collections spaces).

I bring my own device. (e.g: laptop, tablet, mobile).

Please give details of the devices you bring to the Library, more specific the better:

3. How happy are you with the existing computer facilities at the Library?

	Very unhappy	Unhappy	Slightly Unhappy	Slightly Happy	Happy	Very Happy
The number of PCs available	*How happy are you with the existing computer facilities at the Library? The number of PCs available Very unhappy	The number of PCs available Unhappy	The number of PCs available Slightly Unhappy	The number of PCs available Slightly Happy	The number of PCs available Happy	The number of PCs available Very Happy
Reliability of Library PCs	Reliability of Library PCs Very unhappy	Reliability of Library PCs Unhappy	Reliability of Library PCs Slightly Unhappy	Reliability of Library PCs Slightly Happy	Reliability of Library PCs Happy	Reliability of Library PCs Very Happy
Ease of use of Library PCs	Ease of use of Library PCs Very unhappy	Ease of use of Library PCs Unhappy	Ease of use of Library PCs Slightly Unhappy	Ease of use of Library PCs Slightly Happy	Ease of use of Library PCs Happy	Ease of use of Library PCs Very Happy
Space to use your own devices	Space to use your own devices Very unhappy	Space to use your own devices Unhappy	Space to use your own devices Slightly Unhappy	Space to use your own devices Slightly Happy	Space to use your own devices Happy	Space to use your own devices Very Happy
PC network connectivity	PC network connectivity Very unhappy	PC network connectivity Unhappy	PC network connectivity Slightly Unhappy	PC network connectivity Slightly Happy	PC network connectivity Happy	PC network connectivity Very Happy
The range of software on Library PCs	The range of software on Library PCs Very unhappy	The range of software on Library PCs Unhappy	The range of software on Library PCs Slightly Unhappy	The range of software on Library PCs Slightly Happy	The range of software on Library PCs Happy	The range of software on Library PCs Very Happy
Connecting your device to WiFi	Connecting your device to WiFi Very unhappy	Connecting your device to WiFi Unhappy	Connecting your device to WiFi Slightly Unhappy	Connecting your device to WiFi Slightly Happy	Connecting your device to WiFi Happy	Connecting your device to WiFi Very Happy

4. Are you happy with the level of IT support you receive in the Library?

	Very Unhappy	Unhappy	Slightly Unhappy	Slightly Happy	Happy	Very Happy
Staff service points	*Are you happy with the level of IT support you receive in the Library? Staff service points Very Unhappy	Staff service points Unhappy	Staff service points Slightly Unhappy	Staff service points Slightly Happy	Staff service points Happy	Staff service points Very Happy
Help connecting to WiFi	Help connecting to WiFi Very Unhappy	Help connecting to WiFi Unhappy	Help connecting to WiFi Slightly Unhappy	Help connecting to WiFi Slightly Happy	Help connecting to WiFi Happy	Help connecting to WiFi Very Happy
Help with catalogue / digital resources	Help with catalogue / digital resources Very Unhappy	Help with catalogue / digital resources Unhappy	Help with catalogue / digital resources Slightly Unhappy	Help with catalogue / digital resources Slightly Happy	Help with catalogue / digital resources Happy	Help with catalogue / digital resources Very Happy

5. What do you do on the computer?

What do you do on the computer? Office applications (e.g: Word, Powerpoint, Excel, etc)

Internet and email

Library Catalogue

Access digital resources

Social networks / Personal use

Watch DVDs

View online video

Listen to audio

Other (please specify below)

6. How do you save and move your documents?

How do you save and move your documents? I email them to myself

I use a USB / memory stick

I use an external hard disk drive

I use Cloud based services (eg: Google Docs, etc)

7. Please provide any other comments about your experience using computers or IT support at the Library.

Please provide any other comments about your experience using computers or IT support at the Library.

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Computers at Senate House Library Survey
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