Website Feedback
1
. On average, how often do you visit www.wlu.edu?
On average, how often do you visit www.wlu.edu?
Several times a day
About once a day
A couple of times a week
About once a week
Only occasionally/When I'm looking for something specific
Other (please specify)
2
. How satisfied are you with the current W&L website?
How satisfied are you with the current W&L website?
Extremely satisfied
Mostly satisfied
Sometimes satisfied
Mostly unsatisfied
Extremely unsatisfied
3
. What do you like most about the W&L website?
What do you like most about the W&L website?
4
. What do you like least about the W&L website?
What do you like least about the W&L website?
5
. What kind of information do you most often seek on the W&L website? Select all that apply:
What kind of information do you most often seek on the W&L website? Select all that apply:
News
Events
Scene on Campus Photo Gallery
Athletics Schedules/Scores
Student Life information (Housing, Dining, Activities, Organizations)
Dining Services Menus
Hours of Operation
Exercise and Wellness Information
ITS Information and Help
Schedules and Grades
Academic Information (Registration, Course Catalog, Major Requirements, etc.)
Library Services
WebAdvisor
Forms
Policies and Procedures
Other (please specify)
6
. How do you get to the information above?
How do you get to the information above?
Bookmarked Page
Search Box
Dashboard Link
Site Navigation
Type in URL directly
Other (please specify)
7
. How easy is it to find administrative information (forms, policies, etc.) on the W&L website?
How easy is it to find administrative information (forms, policies, etc.) on the W&L website?
Very Easy
Fairly Easy
Sometimes Easy, Sometimes Difficult
Fairly Difficult
Very Difficult
If difficult, what would make it easier?
8
. Is there specific information that is consistently difficult to find? If so, please elaborate.
Is there specific information that is consistently difficult to find? If so, please elaborate.
9
. Do you ever use social media to receive or share content from W&L?
Do you ever use social media to receive or share content from W&L?
Yes
No
If yes, which platforms?
10
. Which of W&L's main social media accounts do you follow? Check all that apply.
Which of W&L's main social media accounts do you follow? Check all that apply.
W&L Facebook page
wluLex Facebook page
@wlunews Twitter account
@wluLex Twitter account
wlunews on Instagram
W&L on Pinterest
None of the above
Other (please specify)
11
. Which devices do you typically use to access the W&L website? Select all that apply.
Which devices do you typically use to access the W&L website? Select all that apply.
Desktop Computer (PC)
Desktop Computer (Mac)
Laptop Computer (PC)
Laptop Computer (Mac)
Tablet (iOS)
Tablet (Android)
Tablet (Windows)
Mobile Phone (iOS)
Mobile Phone (Android)
Mobile Phone (Windows)
Other (please specify)
12
. What is your current affiliation with W&L?
What is your current affiliation with W&L?
Prospective Student
Current Student
Faculty
Staff
Alumnus
Parent
Visitor/Friend
Other (please specify)
13
. What is one thing that you would like to see changed or offered on a redesigned website?
What is one thing that you would like to see changed or offered on a redesigned website?
14
. Additional comments
Additional comments
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