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* 1. Which product did you purchase?

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* 2. How helpful was your pre-sale support? Helpful like a $20 bill in the pocket of your dry cleaning, or helpful like a DMV attendant?

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* 3. How knowledgeable was your pre-sale support?

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* 4. How easy was the ordering process? Easy like Sunday morning, or easy like an automated phone system...

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* 5. How helpful was support after you received gateway?

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* 6. How knowledgeable was support after you received gateway?

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* 7. Overall, how would you rate your experience with Real Time Automation?
1 being the worst possible - just thinking about RTA makes me ill
10 being the best - literally had your socks knocked off

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* 8. Would you buy from Real Time Automation again?

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* 9. We pride ourselves on creating the best possible experience for you, providing products that are simple to use, giving excellent one on one support for any issues or concerns you may have, and making the process as easy as possible. Please give us insight on how well we met these goals:

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* 10. Suggestions for improvement:

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